Reference Guide

358 | Force10 Service Agent
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Create a Policy and Assign a Test and Action List
An FTSA minimally must have a policy test list and policy action list assigned to it.
Additional Policy Configurations
Step Task Command Command Mode
1 Create an FTSA policy and name it. policy name CALLHOME POLICY
2 Assign a test list to a policy. test-list name CALLHOME POLICY
3 Assign a policy action list to a policy. action-list name CALLHOME POLICY
Task Command Command Mode
Associate a Dell Force10 TAC case number with the policy.
Configure a case number only if you already have a case open
with Dell Force10 for the policy. This case number is included
in action-list messages sent to Force10.
case-number number CALLHOME POLICY
Delay the subsequent execution of the test list after a match
occurs. This configuration reduces the risk of burdening the
CPU with sampling when a failure condition has already been
detected.
Default: 5 minutes
dampen minutes CALLHOME POLICY
Associate a Dell Force10 Problem Report (PR) number with
the policy. Configure a PR number only if you already have a
case open with Dell Force10 for the policy. This PR number is
included in action-list messages sent to Force10.
pr-number number CALLHOME POLICY
Execute the action list contingent upon the state of CPU
utilization. The CPU utilization is calculated in percentage
using the 1 minute rolling average of all RPM CPUs.
Default: unconditional
run-cpu {cpu | {cp slot | any}
| rpm-any} {{less-than |
greater-than} percentage
CALLHOME POLICY
Note: If a test-list match is found, but the action-list does not execute because the run-cpu less-than condition is exists,
then FTSA logs the test-list match and indicates that the action-list was prevented. However, if the trigger event was a high or
specified CPU usage condition in the test-list, then the FTSA ignores the
run-cpu less-than configuration.
Specify the interval at which the system variables specified in
the test-list are sampled.
Default: 1 minute
sample-rate CALLHOME POLICY
Execute the test list multiple times. If the test limit is greater
than 1, the test list is executed immediately after the previous
execution is complete.
Default: unlimited
test-limit CALLHOME POLICY