Reference Guide

350 | Force10 Service Agent
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FTSA Message Types
FTOS displays Message 2 every time FTSA sends a message.
FTSA generates Type 0 messages when you enable a recipient.
<AgentInfo>
<messagetype>Type - 0</messagetype>
<time>16:25:08.887 UTC Tue Feb 17 2009</time>
<serialnum>0026233 </serialnum>
<hostname>R1_E600</hostname>
<messagenum>0</messagenum>
</AgentInfo>
FTSA generates Type 1 messages when messaging is disabled. Messaging is disabled when:
• you
no-enable a recipient or no enable-all
• messaging is enabled and you no call-home
<AgentInfo>
<messagetype>Type - 1</messagetype>
<time>19:49:51.581 UTC Wed Feb 18 2009</time>
<serialnum>0036232 </serialnum>
<hostname>FTOS</hostname>
<messagenum>0</messagenum>
</AgentInfo>
FTSA generates Type 2 messages for a force or auto failover.
<AgentInfo>
<messagetype>Type - 2</messagetype>
<time>00:25:36.893 UTC Thu Feb 19 2009</time>
<serialnum>0036232 </serialnum>
<hostname>FTOS</hostname>
<messagenum>0</messagenum>
</AgentInfo>
FTSA periodically generates Type 3 messages, which contain the output of the command show inventory.
--------------------------------Message Body------------------------------------------
<AgentInfo>
<messagetype>Type - 3</messagetype>
FTOS Behavior: FTOS versions prior to 8.2.1.0 diverted Type 5 messages to the internal flash root
directory when you enter the command log-only. Beginning in version 8.2.1.0, FTOS stores these
messages in /CALL-HOME-LOGs on the internal flash.
Message 2 FTSA Message Sent
%RPM0-P:CP %CALL-HOME-HELPER-3-CALLHOME: Callhome service sent a message to Force10 at
[e-mail]