Reference Guide

344 | Force10 Service Agent
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Configure Force10 Service Agent
The minimal FTSA configuration is four steps:
1. Enable FTSA. Refer to Enable Force10 Service Agent.
2. Specify the SMTP server to which FTSA will send E-mails upon a trigger event. Refer to Specify an
SMTP Server for FTSA.
3. Specify the source E-mail address that FTSA should use when generating E-mails. Refer to Provide an
Administrator E-mail Address.
4. Enable the FTSA messaging service for the default recipient (refer to Enable the FTSA Messaging
Service) or:
a Configure a non-default recipient. Refer to Add Additional Recipients of FTSA E-mails.
a Enable FTSA messaging for the recipient. Refer to Enable the FTSA Messaging Service.
Related Configuration Tasks
The following configuration tasks are optional, but perform them so that FTSA messaging functionality is
fully enabled.
• FTSA Messaging Service
• FTSA Policies
• Debugging FTSA
Enable Force10 Service Agent
FTSA is disabled by default.
Task Command Syntax Command Mode
Enable FTSA.
• If FTSA is disabled when you execute this command, then FTOS
starts the FTSA service and enters the CALLHOME context.
• If FTSA is enabled when you enter this command, FTOS only enters
the CALLHOME context.
call-home CONFIGURATION
Disable FTSA.
Note: This command deletes the FTSA configuration from the
running-config. To disable the FTSA messaging function only, use the
command
no enable-all from CALL HOME mode.
no call-home CONFIGURATON