Administrator Guide

Cannot Assign or Remove a Storage
Center
Possible Cause The Storage Center is already assigned to another Fluid Cache cluster.
Solution In Enterprise Manager, see whether or not a Storage Center is listed for the Fluid Cache
cluster.
Possible Cause Network connectivity issues are preventing Enterprise Manager from communicating
with Storage Center.
Solution Make sure the network is functioning properly. Refer to
Checking Network Connections, Checking Security Settings.
Cannot Determine Which Cache Device
Failed
Possible Cause One of the cache devices has failed on a server with multiple cache devices installed,
and it is not clear which of them failed.
Solution In Enterprise Manager, in the Cache tab, the failed cache device is identified by a red X
through it. Note the last digits of the number for this cache device. This number
matches the serial number printed on the label of the failed cache device.
Events for Fluid Cache Are Not Shown
in Enterprise Manager
Possible Cause When Enterprise Manager was installed, the Data Collector was not configured for the
correct IP address.
Solution Make sure the IP address that the Data Collector uses is accessible by the Fluid Cache
nodes. To view the IP address, start the Data Collector Manager, select General
Information, and note the IP address within the URL in the Web Site field. Change the
address if necessary and restart the Data Collector.
Troubleshooting Fluid Cache Installations 47