Administrator Guide

Troubleshooting Fluid Cache

Installations

If you have issues running Fluid Cache after a successful completion of the installation procedure, contact

your Compellent Copilot.

Troubleshooting the Compellent array and SAN architecture is beyond the scope of this document.

For additional troubleshooting information, refer to the Enterprise Manager Administrator’s Guide and the

documentation for other hardware and software components. See Related Documentation.

After the initial list of Basic Troubleshooting Steps, the troubleshooting topics are presented in the order in

which the issues are likely to appear as you deploy, configure, administer, and maintain a Fluid Cache

installation.

Topics:

• Basic Troubleshooting Steps

• Cannot Set up Fluid Cache on a Server

• Unable to remove a cache device from Fluid Cache Cluster using Enterprise Manager

• Incorrect Network Address or Netmask

• Server Does Not Appear in List of Servers

• Cache Device Does Not Appear in List of Cache Devices

• Cache Device Cannot Be Added to a Cluster

• Cannot Select a Specific Cache Mode

• Fluid Cache Node Is Unavailable in Enterprise Manager

• Cached LUNs Are Unavailable

• Cannot Create a Fluid Cache Cluster

• Fluid Cache License Is Expired

• Fluid Cache License Is Invalid

• Cannot Configure the Cache Network

• Cannot Assign or Remove a Storage Center

• Cannot Determine Which Cache Device Failed

• Events for Fluid Cache Are Not Shown in Enterprise Manager

• Cluster or Application Has Performance Issues

• Unable to Recreate a Fluid Cache Cluster After a Hardware Failure

• Cache Node is Not Listed

• Unable to Select a Specific Caching Mode

• Fluid Cache License File is Invalid

• Option to Create Cluster Not Available

Troubleshooting Fluid Cache Installations 39