Owners Manual

Solution Configure your DNS server to use static addresses for your ESXi hosts and Fluid
Cache VSA VMs.
Cannot Configure the Cache Network
Possible Cause Firewall settings are preventing access to one or more ports required by Fluid
Cache.
Solution Change your firewall settings to allow access by Fluid Cache. For a list of required
ports, see Checking Network Connections.
Possible Cause One of the ports required by Fluid Cache is in use by another process.
Solution Refer to the required ports listed in Checking Network Connections and reassign
ports as needed.
NOTE: Port 3033 is used to communicate with Enterprise Manager and
Storage Center. To configure those applications to use a different port, refer to
the corresponding Administrator’s Guide. After a new port is configured in
Enterprise Manager or Storage Center, Fluid Cache automatically uses the new
port.
NOTE: Port 7449 and 5480 are required by Fluid Cache. If other applications
are using these ports, configure those applications to use different ports.
Possible Cause If an incorrect IP address is entered during configuration of the VSA (see
Configuring the VSA), an error message indicates that Fluid Cache cannot log in
due to an incorrect vCenter address.
Solution Select Change vCenter and re-enter the IP address, or check network connections
and settings.
Possible Cause If one of the iSER interfaces required by the VSA cannot be created, the VSA
configuration fails and an error message indicates that the network is not
configured properly. Note that an existing iSER interface configured in vCenter can
prevent creation of the iSER interface required by the VSA.
Solution Check your network connections and verify functionality of the iSER interfaces
using vCenter (Configuration → Networking). Do not use vCenter to delete or
modify the iSER interfaces used by Fluid Cache, or to create new iSER interfaces.
Remove any iSER interfaces that were created prior to configuration of the Fluid
Cache VSA.
Possible Cause The correct version of the Mellanox driver is not installed, which results in an error
message when attempting to power on the VSA. The error message may specify
“Cannot set MAC address or default VLAN for PCI Virtual Function” or error
0x195887107.
Solution Make sure you have the correct Mellanox driver version installed (see Checking the
Network Adapter Firmware and Driver).
Possible Cause One or more paths to the Compellent are not operational. During configuration of
the VSA, all paths to the Compellent must be operational or the configuration is not
successful.
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