Owners Manual

Table of Contents
1 Basic Storage Array Information 1
Notes, Cautions, and Warnings 1
Recommended Tools 1
Chassis Types 2
Array Features 2
Back-Panel Features and Indicators 5
Shutting Down and Restarting an Array 5
2 Maintaining Drives 7
About Drive Types 7
Identifying Failed Drives 7
Interpreting Drive LEDs 8
Array Behavior When a Drive Fails 9
Drive Handling Requirements 9
Drive Installation Guidelines and Restrictions 10
3 Maintaining Control Modules 17
Control Module Features 17
Replacing a Control Module 24
Replacing the MicroSD Card 29
Advanced Networking Options 31
4 Maintaining Power Supply and Cooling Modules 33
About Power Supplies 33
Identifying Power Supply Failures 33
Removing a Power Supply and Cooling Module 35
Installing a Power Supply and Cooling Module 36
5 Troubleshooting Your Array 39
Safety First—For You and Your array 39
Obtaining Technical Support and Customer Service 39
Determining Service Tag Information 40
Obtaining Component Diagnostics 40
Troubleshooting Array Startup Failure 40
Troubleshooting Loss of Communication 40
Troubleshooting Array Connections 40
Troubleshooting External Connections 41
Troubleshooting Power Supply and Cooling Modules 41
Troubleshooting Array Cooling Problems 41
Troubleshooting Control Modules 42
Troubleshooting Hard Drives 42
Index 43
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