Users Guide

New Features and Functionality v10.2.13
● A web-based portal, the Dell Data Security - Self-Service Recovery Portal tool that is hosted by the Dell Security
Management Server, allows administrators with specific roles to recover devices that are managed by BitLocker. Roles
include Self-Service Recovery, System, Security, and Help Desk administrators.
Resolved Technical Advisories v10.2.13
● In the Security Server, SSOS activation is no longer failing for v 10.2.11 and later. [DDPS-9843]
● An issue has been resolved so that the Server Configuration Tool is now updating service configuration files and the files are
properly signed. [DDPS-9904]
● Management Console:
○ Null Pointer Exception handling has resolved an issue where a blank search or search for a specific device returns NaN
for the number of endpoints. Now, information displays. [DDPS-9769, DDPS-9910]
○ An issue has been resolved for a user in a User Group with the role of Report Administrator, Report Owner, and Report
User. After logging in, the user with those roles can now view the Dashboard. [DDPS-9773]
○ On an Endpoint Detail page > Users tab, the User, Last Successful Login, and Last Unsuccessful Login columns can now
be sorted. [DDPS-9819]
○ On the Recover Data page in the TPM > Hostname field, an issue is resolved. If an administrator enters a space only, the
buttons are not enabled. [DDPS-9829]
○ For email configuration, support was added for Anonymous Auth and an issue was resolved related to TLS-enabled
authentication. Now, sending email, notifications, and periodic reports works as expected. [DDPS-9832]
○ In Populations > Users, the sorting arrow in the Last Reconciled column now displays. [DDPS-9833]
○ An issue has been resolved so that Notification Summary email messages now link to the Management Console.
[DDPS-9908]
○ An issue has been resolved so that, after an upgrade, the Endpoints page now lists the endpoints. [DDPS-9910]
○ On the Domain Settings tab, an issue has been resolved so that if the administrator selects the Secure LDAP check box
and saves changes to the domain settings, no internal error displays. [DDPS-9911]
○ An issue has been resolved so that the Shield Detail page in Manage Reports can filter and data is returned. [DDPS-9915]
○ An issue has been resolved so that the Device Detail report can be exported. [DDPS-9983]
Resolved Security Advisories v10.2.13
● No security advisories exist.
Technical Advisories v10.2.13
● Management Console:
○ Currently, when the administrator performs a mass import to an administrator-defined Endpoint Group and case does not
match exactly, the import fails. [DDPS-9967, DDPSUS-2891]
● Recovery Portal:
○ Currently, if an administrator copies the logged-in URL of the Recovery Portal and pastes it in another browser, the
administrator is not prompted to log in again. [DDPS-9961]
○ Currently, if logging in on same the browser as superadmin to the Management Console and then on a separate tab
to the Recovery Portal, an Access Denied dialog displays. The work around is to log out and then log in on separate
browsers or to log in first to the Recovery Portal. [DDPS-9965]
New Features and Functionality v10.2.12
● Cryptographic Next Generation certificates are now supported.
● For customers who have purchased VMware Carbon Black and Dell Encryption per-device from Dell, support is now available
for on-the-box entitlements.
● This functionality applies to the Management Console:
Dell Security Management Server Technical Advisories
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