Administrator Guide

All Clients - Localization
The Encryption, Threat Protection, and BitLocker Manager clients are Multilingual User Interface (MUI) compliant and are localized in
the following languages.
Language Support
EN - English JA - Japanese
ES - Spanish KO - Korean
FR - French PT-BR - Portuguese, Brazilian
IT - Italian PT-PT - Portuguese, Portugal (Iberian)
DE - German
Encryption Client
The client computer must have network connectivity to activate.
Turn o sleep mode during the initial encryption sweep to prevent an unattended computer from going to sleep. Encryption cannot
occur on a sleeping computer (nor can decryption).
The Encryption client does not support dual boot congurations since it is possible to encrypt system les of the other operating
system, which would interfere with its operation.
The Encryption client has been tested and is compatible with McAfee, the Symantec client, Kaspersky, and MalwareBytes. Hard-coded
exclusions are in place in for these anti-virus providers to prevent incompatibilities between anti-virus scanning and encryption. The
Encryption client has also been tested with the Microsoft Enhanced Mitigation Experience Toolkit.
If your organization uses an anti-virus provider that is not listed, see http://www.dell.com/support/article/us/en/19/SLN288353/ or
Contact Dell ProSupport for help.
Operating system re-install is not supported. To re-install the operating system, perform a backup of the target computer, wipe the
computer, install the operating system, then recover the encrypted data following established recovery procedures.
Encryption Client Prerequisites
The master installer installs the following prerequisites if not already installed on the computer.
Prerequisite
Visual C++ 2012 Update 4 or later Redistributable Package (x86 and x64)
Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64)
Encryption Client Operating Systems
The following table details supported operating systems.
Windows Operating Systems (32- and 64-bit)
Windows 7 SP0-SP1: Enterprise, Professional, Ultimate
Windows Embedded Standard 7 with Application Compatibility template (hardware encryption is not supported)
Windows 8: Enterprise, Pro
8 Dell Data Security Endpoint Security Suite Pro
Requirements