Administrator Guide

• An error occurred during the decryption sweep.
• In all cases, a log le is created (if logging is congured) when LogVerbosity=2 (or higher) is set. To troubleshoot, set the log
verbosity to 2 and restart the Encryption Removal Agent Service to force another decryption sweep.
• Complete - The decryption sweep is complete. The Service, the executable, the driver, and the driver executable are all scheduled for
deletion on the next restart.
Dell ControlVault Drivers
Update Dell ControlVault Drivers and Firmware
• Dell ControlVault drivers and rmware that are installed on Dell computers at the factory are outdated and should be updated by
following this procedure, in this order.
• If an error message is received during client installation prompting you to exit the installer to update Dell ControlVault drivers, the
message may be safely dismissed to continue with the installation of the client. The Dell ControlVault drivers (and rmware) can be
updated after the client installation is complete.
Download Latest Drivers
1 Go to support.dell.com.
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Dell Data Security Endpoint Security Suite Pro
Troubleshooting