Administrator Guide

Output Meaning
User: User Encryption Key.
Common: Common Encryption Key.
WSScan does not report les encrypted using Encrypt for Sharing.
KCID The Key Computer ID.
As shown in the example above, "7vdlxrsb"
If you are scanning a mapped network drive, the scanning report does not return a KCID.
UCID The User ID.
As shown in the example above, "_SDENCR_"
The UCID is shared by all the users of that computer.
File The path of the encrypted le.
As shown in the example above, "c:\temp\Dell - test.log"
Algorithm The encryption algorithm being used to encrypt the le.
As shown in the example above, "is still AES256 encrypted"
RIJNDAEL 128
RIJNDAEL 256
AES 128
AES 256
3DES
Check Encryption Removal Agent Status
The Encryption Removal Agent displays its status in the description area of the Services panel (Start > Run... > services.msc > OK) as
follows. Periodically refresh the Service (highlight the Service > right-click > Refresh) to update its status.
• Waiting for SDE Deactivation - The Encryption client is still installed, is still congured, or both. Decryption does not start until the
Encryption client is uninstalled.
• Initial sweep - The Service is making an initial sweep, calculating the number of encrypted les and bytes. The initial sweep occurs one
time.
• Decryption sweep - The Service is decrypting les and possibly requesting to decrypt locked les.
• Decrypt on Reboot (partial) - The decryption sweep is complete and some locked les (but not all) are to be decrypted on the next
restart.
• Decrypt on Reboot - The decryption sweep is complete and all locked les are to be decrypted on the next restart.
• All les could not be decrypted - The decryption sweep is complete, but all les could not be decrypted. This status means one of the
following occurred:
• The locked les could not be scheduled for decryption because they were too big, or an error occurred while making the request to
unlock them.
• An input/output error occurred while decrypting les.
• The les could not be decrypted by policy.
• The les are marked as should be encrypted.
Dell Data Security Endpoint Security Suite Pro
Troubleshooting
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