Administrator Guide
Use the Administrative Download Utility in Admin
Mode
The Security Management Server Virtual does not use the Key Server, so Admin mode cannot be used to obtain a key bundle from a
Security Management Server Virtual. Use Forensic mode to obtain the key bundle if the client is activated against a Security Management
Server Virtual.
1
Open a command prompt where CMGAd is located and type cmgad.exe -a.
2 Enter the following information (some elds may be pre-populated).
Server: Fully qualied hostname of the Key Server, such as keyserver.domain.com
Port Number: The default port is 8050
Server Account: The domain user the Key Server is running as. The format is domain\username. The domain user running the utility
must be authorized to perform the download from the Key Server
MCID: Machine ID, such as machineID.domain.com
DCID: First eight digits of the 16-digit Shield ID
TIP:
Usually, specifying either the MCID or DCID are sucient. However, if both are known, it is helpful to enter both. Each
parameter contains dierent information about the client and client computer.
Click Next.
3 In the Passphrase: eld, type a passphrase to protect the download le. The passphrase must be at least eight characters long, and
contain at least one alphabetic and one numeric character.
Conrm the passphrase.
Either accept the default name and location of where the le will be saved or click ... to select a dierent location.
Dell Data Security Endpoint Security Suite Pro
Use the Administrative Download Utility (CMGAd)
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