Administrator Guide

Constant/Value Description
PLA_E_CABAPI_FAILURE
0x80300113
An error occurred while attempting to compress or extract the data.
FVE_E_LOCKED_VOLUME
0x80310000
This drive is locked by BitLocker Drive Encryption. You must unlock
this drive from Control Panel.
FVE_E_NOT_ENCRYPTED
0x80310001
The drive is not encrypted.
FVE_E_NO_TPM_BIOS
0x80310002
The BIOS did not correctly communicate with the TPM. Contact
the computer manufacturer for BIOS upgrade instructions.
FVE_E_NO_MBR_METRIC
0x80310003
The BIOS did not correctly communicate with the master boot
record (MBR). Contact the computer manufacturer for BIOS
upgrade instructions.
FVE_E_NO_BOOTSECTOR_METRIC
0x80310004
A required TPM measurement is missing. If there is a bootable CD
or DVD in your computer, remove it, restart the computer, and turn
on BitLocker again. If the problem persists, ensure the master boot
record is up to date.
FVE_E_NO_BOOTMGR_METRIC
0x80310005
The boot sector of this drive is not compatible with BitLocker Drive
Encryption. Use the Bootrec.exe tool in the Windows Recovery
Environment to update or repair the boot manager (BOOTMGR).
FVE_E_WRONG_BOOTMGR
0x80310006
The boot manager of this operating system is not compatible with
BitLocker Drive Encryption. Use the Bootrec.exe tool in the
Windows Recovery Environment to update or repair the boot
manager (BOOTMGR).
FVE_E_SECURE_KEY_REQUIRED
0x80310007
At least one secure key protector is required for this operation to be
performed.
FVE_E_NOT_ACTIVATED
0x80310008
BitLocker Drive Encryption is not enabled on this drive. Turn on
BitLocker.
FVE_E_ACTION_NOT_ALLOWED
0x80310009
BitLocker Drive Encryption cannot perform requested action. This
condition may occur when two requests are issued at the same
time. Wait a few moments and then try the action again.
FVE_E_AD_SCHEMA_NOT_INSTALLED
0x8031000A
The Active Directory Domain Services forest does not contain the
required attributes and classes to host BitLocker Drive Encryption
or TPM information. Contact your domain administrator to verify
that any required BitLocker Active Directory schema extensions
have been installed.
FVE_E_AD_INVALID_DATATYPE
0x8031000B
The type of the data obtained from Active Directory was not
expected. The BitLocker recovery information may be missing or
corrupted.
FVE_E_AD_INVALID_DATASIZE
0x8031000C
The size of the data obtained from Active Directory was not
expected. The BitLocker recovery information may be missing or
corrupted.
Dell Data Security Endpoint Security Suite Pro
Troubleshooting
109