Administrator Guide

All Clients - Localization
• The Encryption, Threat Protection, and BitLocker Manager clients are Multilingual User Interface (MUI) compliant and are localized in
the following languages.
Language Support
• EN - English • JA - Japanese
• ES - Spanish • KO - Korean
• FR - French • PT-BR - Portuguese, Brazilian
• IT - Italian • PT-PT - Portuguese, Portugal (Iberian)
• DE - German
Encryption Client
• The client computer must have network connectivity to activate.
• To reduce initial encryption time, run the Windows Disk Cleanup Wizard to remove temporary les and any other unnecessary data.
• Turn o sleep mode during the initial encryption sweep to prevent an unattended computer from going to sleep. Encryption cannot
occur on a sleeping computer (nor can decryption).
• The Encryption client does not support dual boot congurations since it is possible to encrypt system les of the other operating
system, which would interfere with its operation.
• The Encryption client now supports Audit Mode. Audit Mode allows administrators to deploy the Encryption client as part of the
corporate image, rather than using a third-party SCCM or similar solutions to deploy the Encryption client. For instructions about how
to install the Encryption client in a corporate image, see http://www.dell.com/support/article/us/en/19/SLN304039.
• The Encryption client has been tested and is compatible with McAfee, the Symantec client, Kaspersky, and MalwareBytes. Hard-coded
exclusions are in place in for these anti-virus providers to prevent incompatibilities between anti-virus scanning and encryption. The
Encryption client has also been tested with the Microsoft Enhanced Mitigation Experience Toolkit.
If your organization uses an anti-virus provider that is not listed, see http://www.dell.com/support/article/us/en/19/SLN288353/ or
Contact Dell ProSupport for help.
• The TPM is used for sealing the GPK. Therefore, if running the Encryption client, clear the TPM in the BIOS before installing a new
operating system on the client computer.
• Operating system re-install is not supported. To re-install the operating system, perform a backup of the target computer, wipe the
computer, install the operating system, then recover the encrypted data following established recovery procedures.
Encryption Client Prerequisites
• The master installer installs the following prerequisites if not already installed on the computer. When using the child installer, you must
install this component before installing the Encryption client.
Prerequisite
• Visual C++ 2012 Update 4 or later Redistributable Package (x86 and x64)
• Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64)
10 Dell Data Security Endpoint Security Suite Pro
Requirements