Users Guide

5 In Settings > Secure Boot > Secure Boot Enable, ensure that the Secure Boot Enable selection is Disabled.

6 Apply the changes.

7 Now that the computer BIOS has been changed to legacy boot mode, the computer must be re-imaged.

[28790]

Technical Advisories v8.2.1

Encryption Client

• The Shield is intermittently sending invalid XML characters in the event bundle. The result is that event logs from endpoints are

occasionally not parsed or logged for compliance reporting at the Enterprise Server. [28321]

Advanced Authentication

• When using Microsoft Windows 7 on the All-in-One computer without an external keyboard, the On-Screen Keyboard does not

automatically display after the computer resumes from the sleep or hibernate state. To display the On-Screen Keyboard, select the On-

Screen Keyboard button at the lower left of the Windows Login Screen. [28606]

• Integrated ngerprint readers on Latitude E6430u and Latitude E5430 do not work after installing Dell Data Protection | Security Tools

1.2.1 or later on Windows 7 (64-bit). To use the integrated ngerprint reader on these computer models, use Dell Data Protection |

Security Tools 1.2 (or Dell Data Protection | Encryption 8.2). [28979/DDPC-157, MMW-393]

Technical Advisories v8.2

Advanced Authentication

• If the "Interactive logon: Smart card removal behavior" Group Policy Object is congured to lock or force log o when a smart card is

removed, the computer will be locked or the user will be logged o during Advanced Authentication installation, because smart card

reader drivers are updated during installation. To work around the issue, unmount the smart card from the reader prior to installing

Advanced Authentication. [27856]

• When using Microsoft Windows 8.1, Single Sign-On with Password Manager does not work with some email providers. [28259]

• The Password Manager prompt to add a login screen displays after de-selecting "Prompt to add logons for logon screens" in the

Security Console Settings or when selecting "Exclude this screen" in Internet Explorer Icon Settings. To correct the issue, download and

install Microsoft KB2888505 https://support.microsoft.com/kb/2888505. [28334, 28445, 28536]

• Touch capability is not available for Password Manager icons on Dell Venue Pro 11 and Dell Venue Pro 8 tablets.

• Updated drivers for the Eikon to Go external ngerprint reader for Windows 8.1 can be found on support.dell.com.

Technical Advisories v8.1

Encryption Client

• When running Windows 8, the Shield's Fast User Switching message is hidden behind the Windows 8 log o screen. [26272]

• DVDs become corrupt after a PCS policy change to Read Only in the following scenario: When PCS is enabled for Optical Drives with

'UDF-Only' policy and the user copies les over (opens a session), before the session is closed (usually by ejecting the media) a new

PCS policy comes down that sets the optical drive to 'Read-Only'. The Shield starts a reboot-snooze cycle when changing from 'UDF-

Only' to another policy. If the user accepts the reboot request, Windows reboots without closing the session, because it assumes it can

close after the reboot. However, after the reboot, the device is in 'Read-Only' mode and Windows cannot close the session, so

whatever lesystem changes had been made in that session are now unrecoverable. [26966]

SED Client

• The computer does not Single Sign-on (SSO) after waking up from Hybrid Sleep. After the user enters their credentials at the Preboot

Authentication (PBA) screen, the computer stops at the Windows logon screen and the user must manually log on to the computer.

Endpoint Security Suite Pro Technical Advisories v1.8

Technical Advisories