Users Guide
1 Turn on the power to your Dell computer. If the computer is already powered on, reboot it.
2 Press F2 or F12 continuously during boot until a message displays at the upper right of the screen that is similar to "preparing to enter
setup" (F2) or "preparing one-time boot menu" (F12). This launches the system BIOS.
3 In Setting > General > Boot Sequence, ensure that the Legacy Boot List Option is selected.
4 In Settings > General > Advanced Boot Options, ensure that the Enable Legacy Options ROMs check box is selected.
5 In Settings > Secure Boot > Secure Boot Enable, ensure that the Secure Boot Enable selection is Disabled.
6 Apply the changes.
7 Now that the computer BIOS has been changed to a legacy boot mode, the computer must be re-imaged.
[28790]
• When running Windows 7, a computer that is HCA encrypted may not boot in Windows Safe Mode. [28819]
• When using EMS Explorer, cutting and pasting a le does not remove the le from its original location. [28848]
• After an upgrade from v8.2 to v8.3, the v8.2 the Dell Data Protection | Encryption client installer remains on the computer. [28885]
• During an SDE encryption sweep, although the disk is only partially encrypted based on the progress of the sweep, the Security
Console Encryption screen shows the disk as Protected. [28888]
• After a user is suspended in the Remote Management Console, the Shield ID is blank rather than indicating that the Shield is
unmanaged. On the client computer, the Dell Data Protection | Encryption local console does not open properly. [28893]
• Fingerprints and smart cards stop working after the Port Control System policy to disable USB ports is applied. Broadcom USH
hardware is a USB-attached device. When the policy to disable USB ports is applied, it prevents data transmission to and from the
Broadcom USH hardware, which prevents users from logging on with ngerprints or smart cards. The problem can be resolved by
applying a combination of policies that restrict access to USB external media by setting Windows Portable Device and External Storage
Device class policy to Read Only. This policy combination allows the Broadcom USH hardware to function properly but prevents data
from being transferred from the computer to external media such as USB ash drives and smart phones. [28895]
Advanced Authentication
• Removing the USB Fingerprint reader without ejecting the device causes Dell ControlVault to fail. The issue occurs because Windows
handles the removal action of biometric devices incorrectly. To correct this issue, download and install the Hotx available at http://
support.microsoft.com/kb/2913763. [27696]
• A contactless card may not be immediately recognized, because Windows does not load its driver. To work around this issue, in
Windows Device Manager, disable the smart card device. For more information, see http://support.microsoft.com/kb/976832. [27981]
• On Dell Venue tablets, the touch keyboard is not automatically available at the Windows logon screen. To work around this issue, touch
the keyboard icon to display the touch keyboard. [28257]
• When the Password Manager option, Fill in logon data, is selected and credentials are enrolled with Password Manager, data is
populated into a logon screen but log on does not occur. [28502]
• With Windows 8.1, after a Password Manager logon is deleted in the Security Console, the link to the logon page remains in the list of
Password Manager logons. [28515]
• Password Manager is not available in Google Chrome until it is activated. To activate Password Manager in Google Chrome, follow these
steps:
1 In the Google Chrome Settings page, select Make Google Chrome my default browser.
2 Select Show advanced settings > Content settings > Disable individual plug-ins and then select Always allowed for the Dell Data
Protection | Security Tools Plug-in. Close the Plug-ins page.
3 In the Google Chrome Settings page, select Extensions and check the Enable box next to the Dell Data Protection | Security Tools
Extension.
4 Exit Google Chrome and re-launch.
When you access a site that contains a logon form you will be prompted with the pre-train icon to capture the logon credentials for
the site.
[28528, 28678, 28719]
• In Password Manager, the Select Logon Data window does not show the user name of the rst enrolled user. [28531]
• When using Password Manager with Firefox, double-clicking the pre-train icon does not open the Add Logon dialog. [28693]
• The Password Manager shortcut (CTRL+WIN+H) cannot be used on tablets, because the WIN button is not present. [28706]
• Password Manager prompts for credentials only when accessed for the rst time after the user logs on and not again until the next log
on or computer restart. This is working as designed. [28714]
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Endpoint Security Suite Pro Technical Advisories v1.8
Technical Advisories