Users Guide
SED Client v8.5
• During an update to Intel Rapid Storage Technology Drivers, the self-encrypting drive may become undetectable. To resolve this issue,
reboot the computer a second time after the update has been applied. [MMW-633]
BitLocker Manager v8.5
• Amended 06/2015 - If a user suspends then turns o BitLocker through the BitLocker dialogs, decryption begins and continues for ve
minutes after the user suspends BitLocker at which point BitLocker Manager reverts decryption. If the volume fully decrypts within ve
minutes after BitLocker is suspended, at ve minutes, encryption begins and may require user interaction. [CSF-253]
Previous Technical Advisories
This section includes previous Technical Advisories for the Dell Data Protection | Encryption client, SED client, Advanced Authentication,
and BitLocker Manager for releases of Enterprise Edition v7.0/7.0.1 - v8.4.1. Depending on the Endpoint Security Suite deployment and
operating systems of client computers, some issues are not applicable.
Technical Advisories v8.4.1
Encryption Client
• The Shield does not detect password changes for non-domain accounts when the password is reset from another account. As a result,
when the non-domain user attempts to logon again, the logon fails because the Shield did not synchronize the password change.
[DDPC-490]
Advanced Authentication
• Fingerprint enrollment does not prevent the user from using ngerprints from dierent ngers when enrolling a single nger.
[MMW-212, MMW-724]
Preboot Authentication
• Single Sign-on intermittently fails on computers with self-encrypting drives on which Preboot Authentication is activated. [DDPLP-144]
• When replacing a provisioned self-encrypting drive (with the Preboot Authentication environment active) with a new self-encrypting
drive and provisioning the Preboot Authentication environment, after the new SED is provisioned, the old SED can no longer be
recovered. [DDPLP-150, MMW-581]
• On the Dell Latitude Rugged Extreme, the user is able to detach the tablet from the dock. However, the dock is needed to log in
through the PBA. Detach the tablet only after the PBA authentication step is complete. [DDPLP-162, DDPLP-163]
• UPN name is not supported by PBA. The correct usage would be to login with a non-UPN user name, domain\username, or enter the
username independently and select the domain from the drop-down menu. [DDPLP-167, DDPC-80, MMW-591]
• After successfully authenticating to the Preboot Authentication environment, the computer will not complete Single Sign-on. Instead,
the computer halts at the Windows Logon screen for another user. Microsoft Windows 8.1 defaults to the Logon screen for the
previously authenticated user. To complete logon, return to the User Tiles screen by selecting the back arrow in the top right of the
screen and then selecting the correct user tile for the user authenticated in the PBA. SSO data captured by the PBA may still be
present and once the user tile is selected, Windows authentication may be completed automatically. [MMW-564]
Technical Advisories v8.3.2
Encryption Client
• Local options to manage the secondary drive are unavailable in the Dell Data Protection | Encryption console until after a policy change
on that drive is applied and the computer is re-booted. [29046]
• PCIe SSDs are not supported on Precision T-series computers.
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Endpoint Security Suite Pro Technical Advisories v1.8
Technical Advisories