Users Guide

Password Manager now functions properly with Mozilla Firefox v36.0.1 and later. [CSF-199]
When One-time Password is used to recover access to a computer, if the user enters a blank value for the password, error messages
now display "Unknown user name or incorrect password/One or more arguments are not correct." After the user acknowledges the
messages, the OTP screen displays. [CSF-233]
Preboot Authentication v8.6
The System Shutdown Required message that displays before PBA activation begins can now be properly minimized and maximized by
clicking the system tray icon. [CSF-195]
On a German operating system, the PBA logon button text is now sized correctly and fully visible. [DDPLP-276]
On a UEFI computer running a Japanese or Korean operating system with PBA activated, the PBA logon screen now loads and
functions as expected. [DDPUP-547]
On the Dell Precision T1700 and OptiPlex XE2, enabling Secure Boot and activating the PBA no longer results in the error, "No bootable
devices found." [DDPUP-614, DDPUP-615]
BitLocker Manager v8.6
Activation issues that previously occurred with the error message, "unable to create TPM only protector," and unexpected reboots are
now resolved. [CSF-426]
Technical Advisories v1.1
Threat Protection v1.1
No Technical Advisories exist on the client. See Enterprise Server Release Notes for Server Technical Advisories related to Endpoint
Security Suite.
Encryption Client v8.6
Added 09/2015 - In order to add new features, functionality, and the newest operating systems, the Encryption client will support
Windows XP through Shield version 8.5.
Added 08/2015 - If Microsoft TPM Base Services is improperly installed, the following functionality is aected: HCA provisioning,
ngerprint enrollment in the DDP Console/Security Console, and BitLocker Manager operation. For more information and to work
around this issue, refer to this KB article: http://www.dell.com/support/article/us/en/19/SLN296706. [CSF-454]
If HCA policy is disabled or the HCA encryption algorithm is changed during encryption, the computer may experience a blue screen
after reboot or at PBA logon. [DDPMTR-282]
During SDE encryption, a popup notication displays to prompt the user to cancel encryption when an application is waiting for
encryption of a le to complete. If this occurs rapidly during a short length of time, multiple notications may simultaneously display.
[DDPMTR-943]
Due to Microsoft's change in the way Windows handles stopping a critical service, stopping a DDP service such as CMGShield service,
EMS service, or the Dell Data Protection | Encryption process in Task Manager will result in the computer experiencing a blue screen.
[DDPMTR-945]
In Windows 10, when using EMS Explorer to open a 5GB le on encrypted removable media an error displays, "The... le is too large for
notepad," and the le does not open. [DDPMTR-990]
When opening a le on encrypted removable media through EMS Explorer on a non-Shielded computer, if the removable media is
removed without being ejected, the le remains in the computer's Ems Explorer Temporary Files folder in clear text after the le is
closed. Properly ejecting the removable media properly removes these clear-text les. [DDPMTR-1157]
After recovery of a computer running Windows 10 with HCA policy enabled, if HCA policy is then disabled the computer experiences a
blue screen rather than decrypting as expected. [DDPMTR-1303]
Endpoint Security Suite Pro Technical Advisories v1.8
Technical Advisories
29