Users Guide
Advanced Authentication v8.9
• On UEFI computers running the Windows 10 Fall Update and AVG Antivirus, Advanced Authentication installation with the child installer
is interrupted and never completes. [CSF-1192]
• The ngerprint reader on the Latitude 7510 running Windows 10 loses functionality after upgrade to Windows 10 Fall Update. To work
around this issue, perform two restarts and the ngerprint reader will function again. [CSF-1210]
• Occasionally on computers running the Windows 10 Fall Update, ngerprints may need to be re-enrolled. [CSF-1225]
Preboot Authentication v8.9
• After recovering PBA access through recovery questions, the password change page displays a message that, if no action is taken, the
user will be automatically logged in to the Windows session, although no automatic login occurs. [CSF-1083]
• Added 4/2017 - Login or recovery fails when a German keyboard is used to enter special characters into the password or recovery
answer elds. [DDPC-5531]
Resolved Technical Advisories v1.2.1
Threat Protection v1.2.1
• The issue that led to failure of Outlook 2016 when using Oce 365 with threat protection enabled is resolved. For customers that
cannot upgrade to the newest build, disable the Malware Protection > Exploit Protection policy to work around the issue.
[DDPSUS-609]
Encryption Client v8.7.1
• Client computers running Windows 10 are now correctly represented in DDP Server inventory as running Windows 10, rather than
Windows 8.1. [DDPC-908]
• Silent uninstall now succeeds with decryption using a previously downloaded recovery key. [DDPC-941]
• With both VMware Mirage and Webroot running on Windows 7, the computer now starts normally. [DDPC-958]
• Access is now available to non-encrypted les that became inaccessible when encryption policy was changed or the le's directory was
moved. [DDPC-977]
• An issue that led to occasional computer unresponsiveness when running Trend Micro and Oce 365 is now resolved. [DDPC-1125]
• Performance is improved on computers running Trend Micro Behavior Monitoring and FireAMP. [DDPC-1216, DDPSUS-391]
• Upgrade to Windows 10 now proceeds as expected, after decrypting and uninstalling Enterprise Edition. If previous upgrade attempts
have failed on a computer, delete the hidden temporary folder, %systemdrive%\$Windows.~BT, before attempting upgrade.
[DDPC-1237]
• On Dell Latitude E7450 and Venue Pro 11 (7130), the issue of Access Denied errors preventing encryption of some Windows folders is
now resolved. [DDPSUS-521]
Advanced Authentication v8.7.1
• Single sign-on now succeeds on computers running Windows 7, with installation of the Microsoft KB, https://
support.microsoft.com/en-us/kb/2533623. [CSF-788]
• Installation now proceeds normally on computers running Windows 10 (64-bit). [CSF-968]
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Endpoint Security Suite Pro Technical Advisories v1.8
Technical Advisories