Users Guide

Encryption Client v8.9.3

• Standard practice is that the master installer version is the same version number as the Encryption client installer. However, in this

release, the master installer is v8.10 and the Encryption installer is v8.9.3. Versions will be aligned in the future, to avoid confusion. In the

event that you need support, ProSupport will need your Encryption client version number.

• To upgrade with HCA-encrypted data, issue a policy of Hardware Crypto Accelerator (HCA) = O. After data is unencrypted, issue a

policy of Policy-Based Encryption = On. Then run the v8.10/v8.9.3 installation. [DDPC-2608]

• Added 09/2016 - In the rare case that a user with smart card authentication becomes deactivated, smart card authentication succeeds

for the rst logon after restart for each user but fails on subsequent smart card logon attempts until at least one user restarts the

computer. [DDPC-2721]

• After a computer crash or forced shutdown, encrypted les occasionally become unavailable. To work around this issue, run

WSDeactivate then reactivate the Encryption client. [DDPC-3228]

SED Client v8.10

• Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed, the

computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security Advisory 3033929

before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After installing the Microsoft

Security Advisory, reinstall the SED Client. For more information, see

https://technet.microsoft.com/en-us/library/security/3033929.

[DDPC-4237]

Preboot Authentication v8.10

• Occasionally, the access code prompt displays rather than the Preboot Authentication login screen on computers with a wired network

connection. [DDPC-3188]

• Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed, the

computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security Advisory 3033929

before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After installing the Microsoft

Security Advisory, reinstall the SED Client. For more information, see https://technet.microsoft.com/en-us/library/security/3033929.

[DDPC-4237]

Resolved Technical Advisories v1.3.1

All Clients

• Inaccurate "Failed to open service" error messages no longer display in the output of the FindMyProblem utility. [DDPC-1188]

Threat Protection v1.3.1

• No Resolved Technical Advisories exist.

Encryption Client v8.9.1

• A Dell Data Protection-encrypted Windows 10 computer can now be upgraded to the Windows 10 Fall Update, after a few prerequisites

are met. The prerequisites must be met, due to a change Microsoft has made to the Windows update process beginning with Windows

10. For more information, see Upgrade to the Windows 10 Anniversary Update. [DDPC-928, DDPC-1146, DDPC-1443]

• SDE key material download failures now result in a meaningful log entry, "Failed to validate key material bundle against the device."

Erroneous validation failure warnings no longer display. [DDPC-960, DDPC-961]

• Corrected a misspelling of szRegValueLoginTimeout in the registry override variable and log message. [DDPC-966]

Endpoint Security Suite Pro Technical Advisories v1.8

Technical Advisories