Reference Guide

Navigate the Dell Server
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1. In the left pane, click Populations > Users.
2. Click a User Name link or enter a filter to search for available users.
Note: To Search, you can enter Common Name, Universal Principal Name, or sAMAccountName. The
wildcard character (*) may be used but is not required at the beginning or end of the text.
3. On the User Detail > Security Policies tab under the Windows Encryption technology group, click
the Policy-Based Encryption policy group.
4. Click Show advanced settings.
5. Change the Current Shield State policy to Suspend.
6. Click Save.
7. Commit Policies
.
To reactivate a deactivated Windows user, follow the instructions in Reinstate Suspended Users.
Reinstate Suspended Users
To reinstate a suspended user, follow these steps:
1. In the left pane, click Populations > Users.
2. Click a User Name link or enter a filter to search for available users.
Note: To Search, you can enter Common Name, Universal Principal Name, or sAMAccountName. The
wildcard character (*) may be used but is not required at the beginning or end of the text.
3. On the User Detail > Security Policies tab under the Windows Encryption technology group, click
the Policy-Based Encryption policy group.
4. Click Show advanced settings.
5. Change the Current Shield State policy to Activate.
6. Click Save.
7. Commit Policies
.
Repeat these steps for each type of device the user was suspended from.
8. To reinstate a suspended Dell Encryption user, perform the preceding steps and then run
WSDeactivate on the computer that was suspended for that particular user. WSDeactivate and its
instructions are located in the Dell installation media. When using WSDeactivate, existing local keys,
credentials, and policy material are no longer accessible to the Encryption client, and all managed
users are forced to reactivate upon their next log on.
View or Modify User Policies and Information
1. In the left pane, click Populations > Users.
2. Click a User Name or enter a filter to search for available users.
Note: To Search, you can enter Common Name, Universal Principal Name, or sAMAccountName. The
wildcard character (*) may be used but is not required at the beginning or end of the text.
When you click a User Name, the User Detail page displays.