Reference Guide

Hardware
Additional free disk space is required to encrypt the les on the endpoint. This size varies based on policies and capacity of the drive.
Localization
• Encryption and BitLocker Manager are multilingual user interface compliant and are localized in the following languages.
Language Support
– EN - English – JA - Japanese
– ES - Spanish – KO - Korean
– FR - French – PT-BR - Portuguese, Brazilian
– IT - Italian – PT-PT - Portuguese, Portugal (Iberian)
– DE - German
Encryption
• The client computer must have network connectivity to activate.
• To reduce initial encryption time, run the Windows Disk Cleanup Wizard to remove temporary les and any other unnecessary data.
• Turn o sleep mode during the initial encryption sweep to prevent an unattended computer from going to sleep. Encryption cannot
occur on a sleeping computer (nor can decryption).
• Encryption does not support dual boot congurations since it is possible to encrypt system les of the other operating system, which
would interfere with its operation.
• The master installer does not support upgrades from pre-v8.0 components. Extract the child installers from the master installer and
upgrade the component individually.
• Encryption now supports audit mode. Audit mode allows administrators to deploy Encryption as part of a corporate image, rather than
using a third-party SCCM or similar solutions for deployment. For instructions about how to install Encryption in a corporate image, see
KB article SLN304039.
• Encryption has been tested and is compatible with McAfee, the Symantec client, Kaspersky, and MalwareBytes. Hard-coded exclusions
are in place in for these anti-virus providers to prevent incompatibilities between anti-virus scanning and encryption. Encryption has also
been tested with the Microsoft Enhanced Mitigation Experience Toolkit.
If your organization uses an anti-virus provider that is not listed, see KB article SLN288353 or Contact Dell ProSupport for help.
• The TPM is used for sealing the General Purpose Key. Therefore, if running Encryption, clear the TPM in the BIOS before installing a
new operating system on the client computer.
• In-place operating system upgrade is not supported. To upgrade the operating system, uninstall and decrypt, upgrade to the new
operating system, and then re-install Encryption.
Additionally, operating system re-install is not supported. To re-install the operating system, perform a backup of the target computer,
wipe the computer, install the operating system, then recover the encrypted data following established recovery procedures.
Prerequisites
• The master installer installs Microsoft Visual C++ 2012 Update 4 if not already installed on the target computer. When using the child
installer, you must install these components before installing clients.
Prerequisite
– Visual C++ 2012 Update 4 or later Redistributable Package (x86 and x64)
6 Requirements