Users Guide

● Addressed an issue where enabling Memory Protection on Windows Server 2012 with vShield resulted in a black screen on
Remote Desktop (RDP) login/logout.
● Increased the details for Memory Protection events for Verbose logging.
● Fixed an issue where no event was reported to the Server for remote script execution.
● Addressed conflicts with the Luminex driver.
● Fixed an issue where enabling Memory Protection would cause a black screen to display when a user logged in to the device.
● Addressed an issue to handle a corrupt local Advanced Threat Prevention database gracefully.
● Fixed an issue to prevent file execution before the Advanced Threat Prevention service starts up and that renaming the
installation directory cannot be used as a method to prevent Advanced Threat Prevention from starting.
● Fixed an issue with MiraCast Wi-Fi Direct on a Microsoft Windows 10 system running the Agent.
● Fixed an issue when removing a Logitech webcam from a system running the Agent.
● Fixed an issue with the Microsoft Windows 10 Anniversary Edition (build 1607) and the Agent.
● Increased the wait time for Advanced Threat Prevention services to stop during the update process.
● Addressed an issue where attaching Microsoft Word files to emails took longer than expected when Watch for New Files
was enabled.
● Fixed an issue to properly report the Background Threat Detection status in the Agent UI and Console.
● Addressed an issue to better normalize file paths for Memory Protection.
● Improved the signature verification process.
● Fixed an issue where changing the Copy File Samples path in a policy in the Server would not update the path in the Agent.
● Fixed an issue where enabling Memory Protection would cause a black screen to display when a user logged in to the device
Added 4/2017 - Resolved Technical Advisories - Auto-Updates
For information about additional periodic Advanced Threat Prevention updates for enterprises enrolled for Agent Auto Update
on the Dell Server, see http://www.dell.com/support/article/us/en/19/SLN305419/dell-data-protection-endpoint-security-
suite-enterprise-and-dell-data-protection-threat-defense-release-notes?lang=EN. Select the Saas Updates tab.
For instructions on how to enroll for Agent Auto Update on the Dell Server, refer to AdminHelp, accessible from the Remote
Management Console.
Encryption Client v8.11
● An issue is resolved that resulted in the Local Management Console appearing unresponsive while the Encryption client
performed tasks in the background. [DDPC-2769]
● Slotted activation now proceeds as expected for users who change their passwords before activation. [DDPC-3279]
● The WSScan user interface now opens to the option of Unencrypted Files, as expected, when commands -ua-, -ua, and
-uav are used to launch the user interface. [DDPC-3473]
● An issue is resolved that caused the Shield service to occasionally crash when the user logged out. [DDPC-3939]
● Added 05/2018 - Aventail Access Manager is now supported with Encryption client on Windows 10 computers. [DDPC-4335]
Resolved Customer Issues
● An issue is resolved that resulted in the user's temporary inability to access User and Common encrypted files due to a
timeout in communication with the Shield service. [DDPC-2230, DDPC-3486, DDPC-4134]
● Sparse files are no longer populated during encryption and decryption sweeps. [DDPC-3201]
● WSScan now functions as expected when processing file names longer than 260 characters. [DDPC-3928]
Preboot Authentication v8.11
● An issue is resolved that resulted in the computer becoming unresponsive when a smart card was inserted during startup on
the Dell Latitude E5270, E5470, E5570, E7270, E7470, or Precision M3510. [DDPC-4547]
● Preboot Authentication is supported with UEFI mode
only on the following computers:
○ Latitude 5280
○ Latitude 5480
○ Latitude 5580
○ Latitude E7280
○ Latitude E7480
○ Precision 3520
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Technical Advisories