Users Guide

● Fixed an issue where the ScriptCache folder was consuming too much disk space if Script Control for Office Macros
was enabled. Office documents are no longer cached as part of ScriptCache; only ActiveScript and PowerShell scripts are
cached.
● Fixed an issue to ensure that on-demand scans are using both the Local model as well as Cloud lookups, as with background
scans.
● Resolved a compatibility issue between Memory Protection and Remote Desktop on Windows 8 computers.
● Fixed an issue where the Agent does not attempt to re-deliver device system information to the Management Console if the
send operation times out.
● Fixed an issue to allow Script Control exceptions for web-based locations.
● Fixed an issue to ensure that the Background Threat Detection status is accurately reported.
● Fixed an issue where the Agent may not properly send the file hash to the Management Console, resulting in an error in the
Management Console.
● Fixed an issue where the Agent does not properly register with the Management Console if the Agent is installed without
network access.
● Resolved a compatibility issue between Memory Protection and Passport.
● Resolved a compatibility issue between Memory Protection and NVIDIA Nsight.
● Fixed an issue where Agents deleted from the Management Console would still attempt to connect to the Management
Console to upload Agent logs.
● Resolved a compatibility issue between Memory Protection, Auto-Quarantine (AQT) and Novell Zenworks Logger.
● Fixed an issue where the Advanced Threat Protection service was not properly starting on devices using .NET 4 Client
Profile.
● Fixed an issue where the Windows installation would not accept the Installation Token if the device is offline.
● Fixed an issue where the Windows OS version was incorrectly reported, causing issues with Zone Rules.
● Fixed an issue to ensure Auto-Update properly updates both the Agent and Optics.
● Resolved an issue where the Agent was snot updating Optics with the Device ID if Optics was installed prior to Agent
registration with the Management Console.
● Fixed an issue to ensure that Local models are fully loaded before scanning files.
● Fixed an issue to ensure that USB devices encrypted with BitLocker can be accessed.
● Fixed an issue where Optics was not properly updating the product version number in Add/Remove Programs.
● Fixed an issue where the Windows theme would crash when the device starts.
● Fixed an issue where certain files paths were causing issues for Script Control exclusions.
● Resolved an issue in Windows 8 where Advanced Threat Prevention would appear as expired under certain circumstances.
● Fixed an issue where the macOS Agent and Windows installation would not accept the Installation Token if the device is
offline.
● Fixed an issue where the macOS Agent blocked the Xcode debugger from running.
● Fixed an issue where the macOS Agents will repeatedly try to upload a file to the Management Console, even if the file is too
large to upload.
● Fixed an issue where Watch For New Files was not properly working for long file paths on macOS systems.
● Fixed an issue where Memory Protection was not working properly on macOS computers.
● Resolved a compatibility issue with macOS Sierra and Time Machine on non-Apple network attached storage.
● Fixed an issue where Watch For New Files was incorrectly scanning mounted network drives on macOS computers.
Resolved Technical Advisories v1.2.1401.84
The following issues are resolved in v1.2.1401.84, available when an organization is enrolled for Agent Auto Update on the Dell
Server. For instructions on how to enroll, refer to AdminHelp, accessible from the Remote Management Console.
● Increased the detail available in the debug logs.
● Fixed an issue to properly waive files contained within archives.
● Fixed an issue where files whitelisted by certificate were incorrectly labeled as "catalog."
● Fixed an issue where a portable executable (PE) file was able to be copied onto a device with Application Control enabled.
● Fixed an issue where threats are blocked but not properly terminated (killed) in some OS X environments.
● Updated Memory Protection to include support for Metro Apps.
● Fixed an issue that caused a crash on the Windows Vista operating system.
● Fixed an issue where the user-interface notifications were not properly working for archived files.
● Fixed an issue with updating the Agent.
● Fixed an issue where Alternate Data Streams (ADS) filenames were not properly handled.
● Fixed an issue where some Memory Protection and Script Control events were not properly sent to the Console..
● Fixed an issue where the Agent UI would display erroneous text caused by the localization language folders not deploying
correctly to the Cylance directory and being absent from the directory.
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Technical Advisories