Users Guide

● Starting with the Encryption Client v8.18, the authentication provider component has been fully replaced. This installer
will leverage a new Dell built-in credentials provider that is part of the Client Security Framework installer. The old Digital
Persona credentials provider is set to a disabled state. If leveraging the fingerprint or smart card contact-less authentication,
these will no longer work after an upgrade of Encryption Client v8.18.
Resolved Technical Advisories v1.8
Encryption Client v8.18
● Resolved an issue with longer than usual boot times when leveraging the Policy-Based Encryption client. [DDPSUS-1950,
DDPSUS-2081]
● With Fast User Switching enabled and being leveraged no longer causes Dell Encryption to fail to communicate to the Dell
Security Management Server. [DDPSUS-2163]
● Re-mapped libraries no longer cause an immediate failure during install. [DDPSUS-2166]
● USB external media provisioned with Dell Encryption can now be accessed on Windows or Mac computers interchangeably
without loss of key material. [DDPC-6592]
● The Dell Data Security Console shows Protection and encryption status for Policy-Based encryption. [DDPC-7046]
● Resolved an issue with the inability to white-list a device with Dell Encryption. [DDPC-7717]
● Volumes now display during recovery. [DDPC-7794]
● A memory leak no longer occurs when inserting external devices to the computer. [DDPC-8297]
Preboot Authentication v8.18
● Resolved an issue with Thunderbolt based docking stations with the Dell Encryption Pre-Boot Authentication environment.
[DDPSUS-1923]
● Resolved and issue with Pre-Boot Authentication displaying an initial access code, even though connectivity to the Dell
Security Management Server is present. [DDPSUS-2198. DDPSUS-2200]
● An issue resulting with the backslash/pipe (\ |) key on an Arabic behaving differently than expected has been resolved.
[DDPC-6529]
● The Windows 10 upgrade process with PBA activated is improved. [DDPC-8031]
SED Management v8.18
● An error message no longer displays during an upgrade of Digital Persona's Auth when the Dell Data Security Console is also
open during the upgrade. [DDPC-7836]
● Oberthur chip only smart card ID-One COSMO V7.0 works as expected on a UEFI copmuter. [DDPC-7985]
● Smart card readers are now detected on legacy machines. [DDPC-8030]
Full Disk Encryption v1.2
● An error message no longer displays during an upgrade of Digital Persona's Auth when the Dell Data Security Console is also
open during the upgrade. [DDPC-7836]
● FDE is now supported on Dell Optiplex 5055, XPS 13 9365, or Latitude 5495. [DDPC-7970]
● Re-activation failures no longer occur when re-imaging a device that was protected by Dell's software based Full Disk
Encryption. [DDPC-8265]
Legacy Boot Mode FDE
● Windows 7 machines boot successfully after activating PBA. [DDPC-7496]
● There is no longer a delay when switching between PBA authentication and Windows login screen on a windows 7 machine.
[DDPC-7677]
● Touchpad now works after a PBA activation. [DDPC-7758]
● There is no longer a touchpad functionality issue with dual interfaces such as PS/2 and I2C. [DDPC-7865]
Technical Advisories
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