Users Guide

Technical Advisories v2.4
Advanced Threat Prevention v2.4
● No technical advisories exist.
Encryption Client v10.4
● After installing Dell Encryption, the Support pane in the Data Security Console displays a blank page until the device
activates, or an internet connection is available. [DDPC-8059]
● When Policy Based Encryption and any technology managed by the Encryption Management Agent is installed, removable
media may not consistently appear as removable in the Data Security Console and the Security Management Server.
[DDPC-9736]
● The Encryption Management Agent no longer outputs policies by default. To output current and newly consumed policies,
create the following registry key:
HKLM\Software\Dell\Dell Data Protection\
DWORD: DumpPolicies
Value=1
Note: a reboot is not required for this change to take effect. [DDPC-9786]
● When using Policy-Based Encryption with a version prior to v10.0 and the Encryption Management Agent with v10.0 or
newer, Policy Based Encryption's status does not properly display in the Data Security Console. [DDPC-11052]
● The following registry key prevents lock screen applications from properly functioning until a user has logged into the device.
This key is enabled by default to ensure that user activation and key unlock is not impeded.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
DWORD: DisableAutomaticRestartSignOn
Value: 1 [DDPC-10825]
● The master uninstaller currently requires all lower-case characters with the /silent command. Running with camel-case or
upper case characters will prevent the uninstaller from running. [DDPC-11092]
● Before a reboot, Dell recommends properly closing any files open in applications that leverage temporary files to store
changes. Failure to properly close these files could result in data loss. [DDPC-11440]
Pre-boot Authentication v2.4
● The XPS 7390 touchpad functions improperly after the Pre-boot Authentication environment is created. After logging into
Windows, the touchpad functions properly. To work around this issue, use the Tab key to transition between dialog boxes
and options. [DDPC-11306]
● In rare occurrences, when the Pre-boot Authentication environment is created, the boot order may be set incorrectly on
reboot. [DDPC-11504]
SED Manager v2.4
● No technical advisories exist.
Full Disk Encryption v2.4
● No technical advisories exist.
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Technical Advisories