Users Guide

● An issue resulting in domain-added users failing to authenticate when a third-party credential provider is in use after an
administrator invoked password change is resolved. [DDPC-11654, DDPSUS-2506, DDPSUS-2695]
● In issue resulting in the Dell Credential provider resetting the password field as a user attempts to log in after logging off or
unlocking the computer is resolved. [DDPC-11826, DDPSUS-2739]
BitLocker Manager v2.7
● An issue resulting in deleted registry values after disabling the Reset Platform Validation Data After Recovery policy in the
Dell Server is resolved. [DDPC-6150]
● The Encryption Management Agent no longer manages the TPM if TPM management is disabled for BitLocker Manager in
the Dell Server. [DDPC-8991, DDPC-11960]
● BitLocker Manager now detects and creates the recovery password protector for non-system drives protected by BitLocker.
[DDPC-11126, DDPSUS-2562]
● When installing with the Endpoint Security Suite Enterprise suite installer, the BitLocker Manager tile now properly displays
in the Data Security Console if Encryption or External Media Encryption are installed. [DDPC-11874]
Technical Advisories v2.7
Advanced Threat Prevention v2.7
● When updating with Endpoint Security Suite Enterprise interactively with Dell Encryption and Firewall and Web Protection
installed, Advanced Threat Prevention does not update properly. As a workaround, update Advanced Threat Prevention using
the child installers. [DDPC-11997]
Firewall and Web Protection v2.7
● When updating with Endpoint Security Suite Enterprise interactively with Dell Encryption installed, Firewall and Web
Protection does not display in the selection screen. As a workaround, update Firewall and Web Protection using the child
installers. [DDPC-11999]
Encryption Client v10.7
● Dell Encryption cannot be upgraded to v2.7 from versions earlier than v1.6.0. Endpoints running versions prior to v1.6.0 must
upgrade to v1.6.0 then upgrade to v2.7 . [DDPC-11576]
● After decrypting a computer, a prompt to reboot the computer may display on the login screen. [DDPC-11940]
● After a successful Windows 10 Feature Update, a rare issue may occur resulting in inaccessible encrypted data. As a
workaround, run WSDeactivate on the affected endpoint and force reactivation with the configured Dell Server. For more
information on running WSDeactivate, see KB article SLN298107. [DDPC-12013]
● In rare situations, upgrades using the DDSSuite installer fail and an error displays on subsequent update attempts
detailing that the application is already updated. As a workaround, upgrade specific components using the child installers.
[DDPC-11993]
● If updating an endpoint running Dell Encryption with the DDSSuite installer interactively, the External Media Encryption
option may not display in the feature selection screen. [DDPC-11998]
Pre-boot Authentication v2.7
● If the Authentication Method is set as smart card and the Sync Users at PBA Activation policy is enabled in the Dell
Server, users cannot use alternate authentication methods to log in. As a workaround, administrators should change the
Authentication Method to Password or disable the Sync Users at PBA Activation policy in the Dell Server. [DDPC-11897]
● The About section in the PBA environment currently lists the incorrect version number. [DDPC-11995]
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Technical Advisories