Users Guide

Table Of Contents
An issue resulting in ERR files after changing policy to Single Overwrite Pass during a System Data Encryption sweep is
resolved. [DDPC-2751, DDPC-5038, DDPC5148, DDPC-7708, DDPC-8019, DDPC-8116]
A rare issue resulting in the DiagnosticInfo utility failing to generate a temporary directory for data collection before
packaging is resolved. [DDPC-4981]
The reboot prompt no longer displays off-screen after a policy requiring a reboot is updated. [DDPC-5374, DDPC-5376]
The Data Security Uninstaller now removes all Dell Encryption registry entries as expected. [DDPC-5410]
An issue resulting in installation files being improperly flagged as threats is resolved. [DDPC-6827, DDPC-11573, DDPC-11844.
DDPC-11846]
The Data Security Uninstaller now accepts upper case and lower case entries of the silent Command-line switch (Silent and
silent). [DDPC-11092]
Endpoints no longer prompt for authentication multiple times when configured in Deferred Activation mode. [DDPC-11279]
An issue resulting in failed activation on computers leveraging multiple domains and users is resolved. [DDPC-11479,
DDPC-11840, DDPSUS-2648]
The master installer now displays text correctly in German on the InstallShield Wizard Complete screen. [DDPC-11501]
An issue resulting in computer crash after mounting and unmounting removal media is resolved. [DDPC-11555]
The HCA driver is no longer installed when installing Endpoint Security Suite Enterprise. [DDPC-11576]
An issue that triggered System Data Encryption recovery after Windows updates is resolved. [DDPC-11667]
An issue caused by corrupt vault entries that resulted in cmgshieldsvc.exe and computer crash is resolved. [DDPC-11720]
The Data Security Uninstaller no longer displays overlapping windows on the Latitude 7370. [DDPC-11791]
An issue resulting in failed activation due to the inability to locate a user in the vault is resolved. [DDPC-11840,
DDPSUS-2734]
Encryption sweeps no longer yield an error due to a mishandled vault code. [DDPC-11849, DDPSUS-2759]
Dell has released fixes for an improper access control vulnerability in Endpoint Security Suite Enterprise (CVE-2020-5358).
See the Dell Security Advisory (DSA-2020-113) at https://www.dell.com/support/security/ for affected products, versions,
and additional information. [DDPC-11877]
An issue resulting in computer crash if the Encryption Management Agent is installed on a computer with Credant Mobile
Guardian v7.x is resolved. [DDPC-11890, DDPSUS-2763]
Files on Demand and .PST file types no longer fail to sync to Onedrive on computers protected by Dell Encryption.
[DDPC-11963, DDPSUS-2799, DDPSUS-2800]
Large recovery bundles no longer encounter a timeout and subsequently fail to download from the Dell Server. [DDPC-11972,
DDPSUS-2713]
Pre-boot Authentication v2.7
The PBA now properly syncs with the Dell Server if the network cable is plugged in after startup. [DDPC-2773, DDPC-2794]
PBA configured in UEFI mode on specific BIOS revisions now properly sync with the Dell Server without user intervention.
[DDPC-6375, DDPC-7978, DDPC-11236]
Additional cached smart card credentials are now accessible when selecting Other user in the Windows Log in screen.
[DDPC-8942, DDPC-11898, DDPSUS-2801]
Keyboard mapping on Swiss French keyboards now function as expected on the Latitude 7490. [DDPC-11122,
DDPSUS-2579]
A rare issue in which duplicate users are created in the PBA resulting in failed authentication when logging in through the
PBA is resolved. [DDPC-11733]
SED Manager v2.7
An issue resulting in domain-added users failing to authenticate when a third-party credential provider is in use after an
administrator invoked password change is resolved. [DDPC-11654, DDPSUS-2506, DDPSUS-2695]
An issue resulting in computers starting up automatically after hibernating or shutting down is resolved. [DDPC-11751]
An issue resulting in the Dell Credential provider resetting the password field as a user attempts to log in after logging off or
unlocking the computer is resolved. [DDPC-11826, DDPSUS-2739]
Full Disk Encryption v2.7
An issue resulting in a repeating lock screen if the Sync Users at PBA Activation policy is enabled is resolved. [DDPC-8195,
DDPC-8416, DDPC-8590, DDPC-10038]
Technical Advisories
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