Users Guide

Dell Security Management Server Technical
Advisories
Contact Dell ProSupport
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Additionally, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical
advisories, FAQs, and emerging issues.
Be sure to help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code
available when you call.
For phone numbers outside of the United States, see Dell ProSupport International Phone Numbers.
New Features and Functionality v10.2.13
A web-based portal, the Dell Data Security - Self-Service Recovery Portal tool that is hosted by the Dell Security
Management Server, allows administrators with specific roles to recover devices that are managed by BitLocker. Roles
include Self-Service Recovery, System, Security, and Help Desk administrators.
Resolved Technical Advisories v10.2.13
In the Security Server, SSOS activation is no longer failing for v 10.2.11 and later. [DDPS-9843]
An issue has been resolved so that the Server Configuration Tool is now updating service configuration files and the files are
properly signed. [DDPS-9904]
Management Console:
Null Pointer Exception handling has resolved an issue where a blank search or search for a specific device returns NaN
for the number of endpoints. Now, information displays. [DDPS-9769, DDPS-9910]
An issue has been resolved for a user in a User Group with the role of Report Administrator, Report Owner, and Report
User. After logging in, the user with those roles can now view the Dashboard. [DDPS-9773]
On an Endpoint Detail page > Users tab, the User, Last Successful Login, and Last Unsuccessful Login columns can now
be sorted. [DDPS-9819]
On the Recover Data page in the TPM > Hostname field, an issue is resolved. If an administrator enters a space only, the
buttons are not enabled. [DDPS-9829]
For email configuration, support was added for Anonymous Auth and an issue was resolved related to TLS-enabled
authentication. Now, sending email, notifications, and periodic reports works as expected. [DDPS-9832]
In Populations > Users, the sorting arrow in the Last Reconciled column now displays. [DDPS-9833]
An issue has been resolved so that Notification Summary email messages now link to the Management Console.
[DDPS-9908]
An issue has been resolved so that, after an upgrade, the Endpoints page now lists the endpoints. [DDPS-9910]
On the Domain Settings tab, an issue has been resolved so that if the administrator selects the Secure LDAP check box
and saves changes to the domain settings, no internal error displays. [DDPS-9911]
An issue has been resolved so that the Shield Detail page in Manage Reports can filter and data is returned. [DDPS-9915]
An issue has been resolved so that the Device Detail report can be exported. [DDPS-9983]
1
6 Dell Security Management Server Technical Advisories