Administrator Guide

1. In the left pane, click Populations > Administrators.
2. Search or select the row that displays the user name of the appropriate administrator to display User Detail.
3. View or modify administrator roles in the right pane.
4. Click Save.
NOTE: Dell recommends assigning administrator roles at the Group level rather than at the User level.
To view, assign, or modify administrator roles at the Group level, follow these steps:
1. In the left pane, click Populations > User Groups.
2. Search or select a Group name, then the Admin tab. The user group detail page displays.
3. Select or deselect the administrator roles assigned to the Group.
4. Click Save.
If you remove a Group that has Administrative privileges and later re-add the Group, it remains an Administrator Group.
To view, assign, or modify Administrator Roles at the User level, follow these steps:
1. In the left pane, click Populations > Users.
2. Search or select a user name, then the Admin tab.
3. Select or deselect the administrator roles assigned to the user.
4. Click Save.
Administrator Roles - Assign or modify roles for the user and click Save.
Inherited Group Roles - A read-only list of roles that the user inherited from a Group. To modify the roles, click the User
Groups tab for that user and select the Group Name.
Designated Roles - Delegate administrator rights to a user.
Set Up Notifications
In the Remote Management Console, you can enroll to receive notifications. The Notifications list provides a configurable
summary of news, alerts, and events to display on the Dashboard or to be sent as email notifications.
Notification Types
You can select the notification types to include in the list. Notifications of the remaining types are hidden. Threat Protection
and Advanced Threat Event notifications pertain to Advanced Threat Prevention.
Types include:
● Update - News of upcoming product updates. To view and receive product updates, you must enroll to receive them. Select
Services Management > Product Notifications, click On, then click Save Preferences.
● Config - News about configuration changes.
● Knowledge Base - Summaries and links to knowledge base articles with in-depth technical information such as work-
arounds and configuration methods.
● Announcement - News of upcoming releases and new products.
● License - Alerts when your volume license availability is low, or when your client access license count has been exceeded.
● Threat Protection - A threat alert from Advanced Threat Prevention.
● Advanced Threat Event - An event detected by Advanced Threat Prevention. The summary contains a listing of Critical,
Major, Minor, Warning, and Information events, with links to more detailed information.
● Threat Event - An event detected by Threat Protection.
● Certificate - Certificate expiration notification.
● Dell Server Exceptions - A Dell Server communication issue is impacting the deliveries of the following notifications: Threat
Protection, Update, Config, Knowledge Base, and Announcement.
After selecting one or more types, click in the neutral space above the list to apply the selections.
Select Clear selected items to reset the selections in this list.
Priority Levels
NOTE:
Notification priority levels are not related to priority levels displayed on the dashboard other than in the Notifications
area.
Priorities are Critical, High, Medium, and Low. These priority levels are only relative to one another within a type of notification.
Get Started
11