Users Guide

console stating the "Connecting to Dell Data Protection | Encryption..." message, however, the connection will never be

made. A computer restart corrects the issue. [23448]

● System Restore is not a full backup/restore utility. Only the following are restored when using System Restore:

Registry

Profiles

COM+ DB

WFP.dll cache

WMI DB

IIS Metabase

File types which are monitored by System Restore are as specified in http://msdn.microsoft.com/library/en-us/sr/sr/

monitored_file_extensions.asp. Using System Restore on any of these files which are encrypted by the Dell Data Protection |

Encryption client can potentially cause corruption. Backup and restoration of Shield-encrypted files should be done at the

folder level and not on an individual file basis. [23437]

Technical Advisories v7.0/7.0.1

Encryption Client

● Windows Update Issue - This issue is applicable when running 32-bit Windows XP, Windows Vista, and Windows 7. When

using a policy template other than Basic Protection for System Drive Only and when encryption is managed by the Dell

Enterprise Server, Windows updates may fail and cause Windows to roll back to a previous version update. To resolve this

issue, apply the Basic Protection for System Drive Only template, commit the changes, and re-initiate the Windows update.

Technical Advisories