Users Guide

Instructions:

1. Turn on the power to your Dell computer. If the computer is already powered on, reboot it.

2. Press F2 or F12 continuously during boot until a message displays at the upper right of the screen that is similar to

"preparing to enter setup" (F2) or "preparing one-time boot menu" (F12). This launches the system BIOS.

3. In Setting > General > Boot Sequence, ensure that the Legacy Boot List Option is selected.

4. In Settings > General > Advanced Boot Options, ensure that the Enable Legacy Options ROMs check box is selected.

5. In Settings > Secure Boot > Secure Boot Enable, ensure that the Secure Boot Enable selection is Disabled.

6. Apply the changes.

7. Now that the computer BIOS has been changed to legacy boot mode, the computer must be re-imaged.

[28790]

Technical Advisories v8.2.1

Encryption Client

● The Shield is intermittently sending invalid XML characters in the event bundle. The result is that event logs from endpoints

are occasionally not parsed or logged for compliance reporting at the Enterprise Server. [28321]

Advanced Authentication

● When using Microsoft Windows 7 on the All-in-One computer without an external keyboard, the On-Screen Keyboard does

not automatically display after the computer resumes from the sleep or hibernate state. To display the On-Screen Keyboard,

select the On-Screen Keyboard button at the lower left of the Windows Login Screen. [28606]

● Integrated fingerprint readers on Latitude E6430u and Latitude E5430 do not work after installing Dell Data Protection |

Security Tools 1.2.1 or later on Windows 7 (64-bit). To use the integrated fingerprint reader on these computer models, use

Dell Data Protection | Security Tools 1.2 (or Dell Data Protection | Encryption 8.2). [28979/DDPC-157, MMW-393]

Technical Advisories v8.2

Advanced Authentication

● If the "Interactive logon: Smart card removal behavior" Group Policy Object is configured to lock or force log off when a

smart card is removed, the computer will be locked or the user will be logged off during Advanced Authentication installation,

because smart card reader drivers are updated during installation. To work around the issue, unmount the smart card from

the reader prior to installing Advanced Authentication. [27856]

● When using Microsoft Windows 8.1, Single Sign-On with Password Manager does not work with some email providers.

[28259]

● The Password Manager prompt to add a login screen displays after de-selecting "Prompt to add logons for logon screens" in

the Security Console Settings or when selecting "Exclude this screen" in Internet Explorer Icon Settings. To correct the

issue, download and install Microsoft KB2888505 https://support.microsoft.com/kb/2888505. [28334, 28445, 28536]

● Touch capability is not available for Password Manager icons on Dell Venue Pro 11 and Dell Venue Pro 8 tablets.

● Updated drivers for the Eikon to Go external fingerprint reader for Windows 8.1 can be found on support.dell.com.

Technical Advisories v8.1

Encryption Client

● When running Windows 8, the Shield's Fast User Switching message is hidden behind the Windows 8 log off screen. [26272]

● DVDs become corrupt after a PCS policy change to Read Only in the following scenario: When PCS is enabled for Optical

Drives with 'UDF-Only' policy and the user copies files over (opens a session), before the session is closed (usually by

ejecting the media) a new PCS policy comes down that sets the optical drive to 'Read-Only'. The Shield starts a reboot-

snooze cycle when changing from 'UDF-Only' to another policy. If the user accepts the reboot request, Windows reboots

without closing the session, because it assumes it can close after the reboot. However, after the reboot, the device is in

'Read-Only' mode and Windows cannot close the session, so whatever filesystem changes had been made in that session are

now unrecoverable. [26966]

SED Client

Technical Advisories