Users Guide

Advanced Authentication v8.10
● On Dell Latitude 3450 and 3550 computers running Windows 10, fingerprint authentication now proceeds as expected.
[DDPC-1598/CSF-772]
● After restoring credentials in Password Manager, a second authentication prompt no longer displays. [DDPC-1617]
● Password Manager logon now functions as expected with Dell Remote Management Console logon. [DDPC-2356]
Preboot Authentication v8.10
● When the drive letter of a NTFS self-encrypting drive is changed on a computer with Preboot Authentication activated, the
computer no longer becomes unresponsive. [DDPC-2973]
Technical Advisories v1.1
Advanced Threat Protection v1.1
● Policies display in the DDP Console Policies page only if they are enabled in the Remote Management Console. [DDPC-3545]
● Added 09/2016 - If the child installer is run a second time after installation is complete, Advanced Threat Protection is
uninstalled. To work around this issue, run the master installer to repair an installation. [DDPC-4155]
● When upgrading to v1.1, the previous version must be uninstalled. Before upgrade, follow these instructions:
1. Ensure that the installation files for the currently installed client are stored in a safe location where they can be accessed
after the upgrade.
2. Obtain the product code.
Enter the following Windows PowerShell command:
3. Run the v1.1 installer to upgrade the client.
For installation instructions, see the Endpoint Security Suite Enterprise Advanced Installation Guide or Endpoint Security
Suite Enterprise Basic Installation Guide.
4. After upgrade, open a command prompt in the same location as the installation files that you stored in an accessible location
in step 1, and enter the following command:
msiexec.exe /X {6AD61075-1F1F-4F95-8D57-E62AEE41A60F} /norestart
[CYL-249]
Encryption Client v8.9.3
● Standard practice is that the master installer version is the same version number as the Encryption client installer. However,
in this release, the master installer is v8.10 and the Encryption installer is v8.9.3. Versions will be aligned in the future, to
avoid confusion. In the event that you need support, ProSupport will need your Encryption client version number.
● To upgrade with HCA-encrypted data, issue a policy of Hardware Crypto Accelerator (HCA) = Off. After data is
unencrypted, issue a policy of Policy-Based Encryption = On. Then run the v8.10/v8.9.3 installation. [DDPC-2608]
● Added 09/2016 - In the rare case that a user with smart card authentication becomes deactivated, smart card
authentication succeeds for the first logon after restart for each user but fails on subsequent smart card logon attempts
until at least one user restarts the computer. [DDPC-2721]
Technical Advisories
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