Users Guide

● Resolved a compatibility issue between Memory Protection and NVIDIA Nsight.
● Fixed an issue where Agents deleted from the Management Console would still attempt to connect to the Management
Console to upload Agent logs.
● Resolved a compatibility issue between Memory Protection, Auto-Quarantine (AQT) and Novell Zenworks Logger.
● Fixed an issue where the Advanced Threat Protection service was not properly starting on devices using .NET 4 Client
Profile.
● Fixed an issue where the Windows installation would not accept the Installation Token if the device is offline.
● Fixed an issue where the Windows OS version was incorrectly reported, causing issues with Zone Rules.
● Fixed an issue to ensure Auto-Update properly updates both the Agent and Optics.
● Resolved an issue where the Agent was snot updating Optics with the Device ID if Optics was installed prior to Agent
registration with the Management Console.
● Fixed an issue to ensure that Local models are fully loaded before scanning files.
● Fixed an issue to ensure that USB devices encrypted with BitLocker can be accessed.
● Fixed an issue where Optics was not properly updating the product version number in Add/Remove Programs.
● Fixed an issue where the Windows theme would crash when the device starts.
● Fixed an issue where certain files paths were causing issues for Script Control exclusions.
● Resolved an issue in Windows 8 where Advanced Threat Prevention would appear as expired under certain circumstances.
● Fixed an issue where the macOS Agent and Windows installation would not accept the Installation Token if the device is
offline.
● Fixed an issue where the macOS Agent blocked the Xcode debugger from running.
● Fixed an issue where the macOS Agents will repeatedly try to upload a file to the Management Console, even if the file is too
large to upload.
● Fixed an issue where Watch For New Files was not properly working for long file paths on macOS systems.
● Fixed an issue where Memory Protection was not working properly on macOS computers.
● Resolved a compatibility issue with macOS Sierra and Time Machine on non-Apple network attached storage.
● Fixed an issue where Watch For New Files was incorrectly scanning mounted network drives on macOS computers.
Added 2/2017 - Resolved Technical Advisories v1.2.1401
The following issues are resolved in v1.2.1401, available when an organization is enrolled for Agent Auto Update on the Dell
Server. For instructions on how to enroll, refer to AdminHelp, accessible from the Remote Management Console.
● Increased the detail available in the debug logs.
● Fixed an issue to properly waive files contained within archives.
● Fixed an issue where files whitelisted by certificate were incorrectly labeled as "catalog."
● Fixed an issue where a portable executable (PE) file was able to be copied onto a device with Application Control enabled.
● Fixed an issue where threats are blocked but not properly terminated (killed) in some OS X environments.
● Updated Memory Protection to include support for Metro Apps.
● Fixed an issue that caused a crash on the Windows Vista operating system.
● Fixed an issue where the user-interface notifications were not properly working for archived files.
● Fixed an issue with updating the Agent.
● Fixed an issue where Alternate Data Streams (ADS) filenames were not properly handled.
● Fixed an issue where some Memory Protection and Script Control events were not properly sent to the Console..
● Fixed an issue where the Agent UI would display erroneous text caused by the localization language folders not deploying
correctly to the Cylance directory and being absent from the directory.
NOTE:
Agent version 1401 supports Windows 10 Anniversary Edition but does not support Device Guard or Credential
Guard, optional Windows 10 security features. If these features are enabled, disable them before using the Agent.
Resolved Technical Advisories v1.2.1391
The following issues are resolved in v1.2.1391, available when an organization is enrolled for Agent Auto Update on the Dell
Server. For instructions on how to enroll, refer to AdminHelp, accessible from the Remote Management Console.
● Added support for detecting 32-bit PowerShell and Active Script processes on 64-bit operating systems.
● Fixed an Agent installation error when the Installation Token contains spaces.
● Reduced the frequency of WMI state logs in Not Verbose mode.
● Include archive files in the Daily Upload Limit and only log one upload limit exceeded message per day, once the threshold is
met.
● Fixed an issue with Memory Protection incompatibilities with BeyondTrust PowerBroker and AppSense.
● Fixed an issue with Microsoft PowerPoint 2016 not launching on a Windows 10 system when Memory Protection is enabled.
● Fixed an issue with Citrix users unable to logon after installing Advanced Threat Prevention on a server.
56
Technical Advisories