Users Guide

● Fixed an issue where installing the Agent MSI package using the command line without including the installation token
resulted in the Agent requiring an uninstall password and the Agent could not be uninstalled.
● Fixed an issue where a USB device was not being blocked upon first use on Windows XP and Windows Server 2003 devices
when Device Control was enabled and set to Block.
● Fixed an issue with WMI errors occurring on Windows devices during startup and shutdown.
● Fixed an issue with Device Control events to generate a serial number when a USB mass storage device is disabled then
enabled on a Windows device.
● Fixed duplication of Device Control events for iOS USB connection to a Windows device.
● Fixed duplication of Device Control events for Android USB connection to a Windows device.
● Fixed an issue with the event log on a Windows device to include the device serial number for iOS devices.
● Fixed an issue with the Application Control folder exclusions to prevent portable executable (PE) files from manually being
moved on a Windows device.
● Fixed an issue that was causing threat files to be quarantined from a macOS Samba SMB mounted drive.
● Fixed an issue with the ability to recognize a trailing backslash in Application Control folder exclusions on a Windows device.
● Fixed an Application Control issue with the ability to copy a file from a non-excluded folder to an excluded folder on a
Windows device.
● Fixed an issue with the Optics to only upload Windows logs that have not been uploaded before.
● Fixed an issue with the ability to downgrade the local cloud model on macOS devices.
● Fixed an issue with Device Control events to include the detection of USB floppy drives on Windows devices.
● Fixed an issue with duplicated Device Control events being generated when connecting a USB drive to a Windows device.
● Fixed an issue with the event log on a Windows device to include the device serial number when connecting a USB device to
a VMware Workstation instance.
● Fixed an issue with the event log on a Windows device to include the device serial number for an Apple iPad.
● Fixed an issue with the event log on a Windows device to include the serial number for Canon cameras.
● Fixed an issue with scanning folders externally mounted to a macOS device, where the file is not local.
● Fixed an issue with the rate that the Agent checks the status of the cloud model when the Console communication is not
responsive.
● Fixed an issue with the Visual Studio App Simulator from being blocked as an exploit on macOS devices.
● Fixed an issue with the timer to add a random buffer for checking in to the Console after a connection is re-established.
● Fixed a Windows issue where memory allocated to fields in DEVFLT_CONTEXT are not freed.
● Fixed an issue where the uploader repeats when the upload limit is reached.
● Updated the localization files to ensure translations work on OS X El Capitan.
● Fixed a Windows boot issue when the Console is unavailable.
● Fixed an issue with the macOS Sierra Beta build crashing the Agent UI.
Added 4/2017 - Resolved Technical Advisories v1.2.1411
The following issues are resolved in v1.2.1411, available when an organization is enrolled for Agent Auto Update on the Dell
Server. For instructions on how to enroll, refer to AdminHelp, accessible from the Remote Management Console.
● Resolved a compatibility issue between Memory Protection and Windows 10 Credential Guard.
● Fixed an issue where Windows Security Center registration fails when installing the Agent via GPO
● Fixed an issue where files added to the Global Safelist were not properly waived by the Agent.
● Fixed an issue to ensure quarantined files remain quarantined, even if multiple copies of the file in question get copied to the
computer.
● Fixed an issue where the ScriptCache folder was consuming too much disk space if Script Control for Office Macros was
enabled. Office documents are no longer cached as part of ScriptCache; only ActiveScript and PowerShell scripts are
cached.
● Fixed an issue to ensure that on-demand scans are using both the Local model as well as Cloud lookups, as with background
scans.
● Resolved a compatibility issue between Memory Protection and Remote Desktop on Windows 8 computers.
● Fixed an issue where the Agent does not attempt to re-deliver device system information to the Management Console if the
send operation times out.
● Fixed an issue to allow Script Control exceptions for web-based locations.
● Fixed an issue to ensure that the Background Threat Detection status is accurately reported.
● Fixed an issue where the Agent may not properly send the file hash to the Management Console, resulting in an error in the
Management Console.
● Fixed an issue where the Agent does not properly register with the Management Console if the Agent is installed without
network access.
● Resolved a compatibility issue between Memory Protection and Passport.
Technical Advisories
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