Users Guide

Advanced Threat Prevention v1.3

● Persistent and non-persistent clients' Protected status differs in the Dell Server Remote Management Console:

Persistent - Following the first restart after activation, the client status is Protected.

Non-Persistent - The client status does not change to Protected after activation, since the virtual machine does not retain

the client instance after restart.

Encryption Client v8.12

● To display advanced properties PDAID, Length, and Tag on the Properties > Encryption tab of an encrypted file, add the

following registry setting:

[HKEY_LOCAL_MACHINE\SYSTEMCurrentControlSet\ServicesCmgShieldFFE]

"CredDBCEFAllowProcessList"=explorer.exe,explorer.ex,explorer.e,explorer.,explorer,explore,explor,dllhost.exe,dllhost.ex,dllh

ost.e,dllhost,dllhost

[DDPC-4185]

● When encryption or decryption is paused, the Compliance/Provisioning status may not be accurately indicated in the Local

Management Console. [DDPC-5063]

● Added 04/2018- Currently, users have to manually delete old files individually on Encrypt4Share. The current workaround is

to press Ctrl+Shift+Click all the files and then select remove. [DDPC-8943]

Preboot Authentication v8.12

● Added 4/2017 - Changes to the Self-Encrypting Drive policy, Self Help Question/Answer Attempts Allowed, take effect only

for users activating PBA after the policy change and for existing PBA users when the updated policy value is lower than the

previous value. [DDPC-4998]

● Smart cards can be provisioned for PBA authentication on UEFI computers but cannot be used for login. This will be

corrected in a later release. [DDPC-5062]

Resolved Technical Advisories v1.2

Advanced Threat Prevention v1.2

Added 4/2017 - Resolved Technical Advisories v2.0.1421

The following issues are resolved in v1.2.1421, available when an organization is enrolled for Agent Auto Update on the Dell

Server. For instructions on how to enroll, refer to AdminHelp, accessible from the Remote Management Console.

● Fixed an issue where the Agent communicated using SSL 3.0 or TLS 1.0 only.

● Fixed an issue with a Windows device failing to generate a fingerprint.

● Resolved issue with Microsoft Word template file not being recognized when added to the whitelist.

● Fixed an issue with the Windows OS version incorrectly being reported to the Console.

● Fixed an issue with the false detection of Nsight drivers on Windows devices.

● Fixed an issue on Windows x64 devices where a malicious payload detection was causing crashes upon exit.

● Fixed an issue with 64-bit Java applications crashing.

● Fixed an issue where the CPU would spike with integration service on a Windows device.

● Resolved an issue with an inconsistency on start-up on a Windows device.

● Resolved BSOD due to exception issue with Device Control when using display port.

● Resolved an issue with the Auto-Quarantine feature preventing the EventPro application user-interface from launching on a

Windows device.

● Resolved an issue with the Agent sending duplicate Syslog events to the Console.

● Fixed an issue where the Agent could cause 32-bit Java applications to crash on Windows devices.

● Fixed Script Control to not block a Microsoft Windows 10 script.

Technical Advisories