Users Guide

● Windows 10 upgrades on systems running Full Disk Encryption may fail on a computer with Advanced Threat Prevention
when script control is enabled and set to Block . To work around this issue, exclude the working directories for Windows 10
Updates, or set Script Control to Alert mode while the Windows 10 upgrade is running. For more information see:
https://www.dell.com/support/article/us/en/04/sln298382 . [DDPC-10445]
Encryption Client v10.1
● Usernames with symbols may result with a "System Lock Required" pop-up message after a successful Single Sign On. To
work around this issue, unlock and log back into the computer.[DDPC-10485]
● In rare occurrences, users may be unable to enroll in recovery questions due to an unresponsive Dell Authentication Service.
To work around this issue, reboot the computer. [DDPC-10503]
● After installing Dell Encryption, an error in DellAgent.log stating "Could not locate saasManager plugin" may be safely
ignored. [DDPC-10509]
● When attempting to upgrade Windows to a newer feature update, the feature update processes as expected, but
registration is lost after the update. To work around this issue, reboot the computer. [DDPC-10569]
Preboot Authentication v10.1
● While using a K13A Rugged dock (only compatible with Rugged computers), an open laptop lid may be required for the
operating system to populate on some monitors. [DDPC-10093]
● With the latest version of Encryption client installed, an Optiplex 7040 may not properly return from a hibernation or sleep.
[DDPC-10181]
● Sleep mode may fail on an OptiPlex 7050 while Full Disk Encryption is in the process of encrypting. [DDPC-10261]
● Network connectivity may not be available when running on Lenovo Thinkpad T560 with BIOS version N1KET39W (1.26)
2018-05-28 in UEFI mode. To work around this issue, connect to a network with a USB dongle that uses Realtek USB GbE
Family Controller. [DDPC-10498]
SED Management v10.1
● No technical advisories exist.
Full Disk Encryption v2.1
● No technical advisories exist.
Bitlocker Manager v10.1
● No technical advisories exist.
New Features and Functionality v2.0.1
● Resolved customer issues.
Resolved Technical Advisories v2.0.1
Advanced Threat Prevention 2.0.1
● An issue resulting with the removal of Windows credentials for Digital Persona after an installation of Endpoint Security Suite
Enterprise has been resolved. [DDPSUS-2308] ]
Technical Advisories
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