Install Guide

Uninstall Web Protection and Firewall

If Web Protection and Firewall are not installed, proceed to Uninstall Encryption Client.

Command Line Uninstallation

● Once extracted from the Endpoint Security Suite Enterprise master installer, the Web Protection and Firewall client installer

can be located at C:\extracted\Threat Protection\ThreatProtection\WinXXR

\DellThreatProtection.msi.

● Go to Add/Remove Programs in the Control Panel and uninstall the following components in this order.

○ McAfee Endpoint Security Firewall

○ McAfee Endpoint Security Web Control

○ McAfee Agent

● Then:

● The following example uninstalls Web Protection and Firewall .

MSIEXEC.EXE /x "DellThreatProtection.msi"

Uninstall Advanced Threat Prevention

Command Line Uninstallation

● The following example uninstalls the Advanced Threat Prevention client.

This command must be run from an

administrative command prompt.

wmic path win32_product WHERE (CAPTION LIKE "%%CYLANCE%%") call uninstall

Shut down and restart the computer, then uninstall the Dell Encryption Management Agent component.

●

NOTE:

If you installed the SED client or activated pre-boot authentication, follow the uninstallation instructions in

Uninstall SED Client.

The following example uninstalls only the Dell Encryption Management Agent component and not the SED client.

EMAgent_XXbit_setup.exe /x /s /v" /qn"

Uninstall Full Disk Encryption

● Network connection to the Dell Server is required for PBA deactivation.

Process

● Deactivate the PBA, which removes all PBA data from the computer and unlocks the Full Disk Encryption keys.

● Uninstall Full Disk Encryption.

Deactivate the PBA

1. As a Dell administrator, log in to the Management Console.

2. In the left pane, click Populations > Endpoints.

3. Select the appropriate Endpoint Type.

4. Select Show >Visible, Hidden, or All.

5. If you know the Hostname of the computer, enter it in the Hostname field (wildcards are supported). You may leave the field

blank to display all computers. Click Search.

Uninstall Using the Child Installers