Manualshelf

Install Guide

ManualsBrandsDell ManualsConverged InfrastructureEndpoint Security Suite Enterprise
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Prerequisite
○ Visual C++ 2017 or later Redistributable Package (x86 or x64)
Visual C++ 2017 requires Windows Update KB2999226 if installed on Windows 7.
○ In January 2020, SHA1 signing certificates are no longer valid and cannot be renewed. Devices running Windows 7 or
Windows Server 2008 R2 must install Microsoft KBs https://support.microsoft.com/help/4474419 and https://
support.microsoft.com/help/4490628 to validate SHA256 signing certificates on applications and installation
packages.
Applications and installation packages signed with SHA1 certificates will function but an error will display on the
endpoint during installation or execution of the application without these updates installed
●
NOTE: Computers protected by Bitlocker Manager must be updated to Windows 10 v1703 (Creators Update/Redstone
2) or later before updating to Windows 10 v1903 (May 2019 Update/19H1) or later. If this upgrade path is attempted, an
error message displays.
●
NOTE: In-place operating system upgrades to a newer version - such as Windows 7 or Windows 8.1 - to Windows 10 is
not supported.
Hardware
● The following table details supported hardware.
Optional Embedded Hardware
○ TPM 1.2 or 2.0
Operating Systems
● The following table details supported operating systems.
Windows Operating Systems
○ Windows 7 SP0-SP1: Enterprise, Ultimate (32- and 64-bit)
NOTE: BitLocker Manager does not support TPM 2.0 on Windows 7 devices. Devices with BitLocker Manager on
Windows 7 may not have KB article KB3133977 or KB3125574 installed. To resolve issues with BitLocker Manager
on Windows 7, ensure these KBs are not installed.
○ Windows 8.1: Enterprise Edition, Pro Edition (64-bit)
○ Windows 10: Education, Enterprise, Pro v1803-v20H2 (April 2018 Update/Redstone 4 - October 2020 Update/20H2)
Note: Windows 10 v2004 (May 2020 Update/20H1) does not support 32-bit architecture. For more information, see
https://docs.microsoft.com/windows-hardware/design/minimum/minimum-hardware-requirements-overview
￭ Windows 10 2016 LTSB
￭ Windows 10 2019 LTSC
○ Windows Server 2008 R2: Standard Edition, Enterprise Edition (64-bit)
○ Windows Server 2012 R2: Standard Edition, Enterprise Edition (64-bit)
○ Windows Server 2016: Standard Edition, Datacenter Edition (64-bit)
○ Windows Server 2019: Standard Edition, Datacenter Edition (64-bit)
Windows updates KB3133977 and KB3125574 must not be installed if installing BitLocker Manager on Windows 7.
Requirements
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