Install Guide

￭ The operating system will crash when switched from RAID ON > AHCI if the AHCI controller drivers are not pre-

installed. For instructions on how to switch from RAID > AHCI (or vice versa), see KB article SLN306460.

Supported OPAL compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at www.dell.com/support.

Dell recommends Intel Rapid Storage Technology Driver version 15.2.0.0 or later, with NVMe drives.

NOTE: The Intel Rapid Storage Technology Drivers are platform dependent. You can find your system's driver at the link

above based on your computer model.

● The master installer installs these components if not already installed on the target computer. When using the child

installer, you must install these components before installing the clients.

Prerequisite

○ Visual C++ 2017 or later Redistributable Package (x86 or x64)

Visual C++ 2017 requires Windows Update KB2999226 if installed on Windows 7.

○ In January 2020, SHA1 signing certificates are no longer valid and cannot be renewed. Devices running Windows 7 or

Windows Server 2008 R2 must install Microsoft KBs https://support.microsoft.com/help/4474419 and https://

support.microsoft.com/help/4490628 to validate SHA256 signing certificates on applications and installation

packages.

Applications and installation packages signed with SHA1 certificates will function but an error will display on the

endpoint during installation or execution of the application without these updates installed

● SED Manager is not supported with Encryption on server operating systems or Advanced Threat Prevention on a server

operating system.

●

NOTE:

A password is required with pre-boot authentication. Dell recommends a minimum password setting compliant

with internal security policies.

●

NOTE:

When PBA is used, the Sync All Users policy should be enabled if a computer has multiple users. Additionally, all

users must have passwords. Zero-length password users will be locked out of the computer following activation.

●

NOTE:

Computers protected by SED Manager must be updated to Windows 10 v1703 (Creators Update/Redstone 2) or

later before updating to Windows 10 v1903 (May 2019 Update/19H1) or later. If this upgrade path is attempted, an error

message displays.

●

NOTE:

In-place operating system upgrades to a newer version - such as Windows 7 or Windows 8.1 - to Windows 10 is

not supported.

Hardware

OPAL Compliant SEDs

● For the most up-to-date list of Opal compliant SEDs supported with the SED Manager, refer to this KB article SLN296720

● For the most up-to-date list of platforms supported with the SED Manager, see KB article SLN296720.

● For a list of docking stations and adapters supported with SED Manager, see KB article SLN314695.

Pre-Boot Authentication Options with SED Manager

● Specific hardware is required to use smart cards and to authenticate on UEFI computers. Configuration is required to use

smart cards with pre-boot authentication. The following tables show authentication options available by operating system,

when hardware and configuration requirements are met.

Requirements