Install Guide
Prerequisite
○ Visual C++ 2015 or later Redistributable Package (x86 and x64)
Visual C++ 2017 requires Windows Update KB2999226 if installed on Windows 7.
● The Web Protection feature is supported with the following browsers:
Browser Web Protection
Support
Version
Google Chrome Yes All Modern Versions
Microsoft Edge Yes Microsoft Edge is supported with Endpoint Security Suite Enterprise v10.1
and later
Microsoft Internet
Explorer 11
Yes All Modern Versions
Mozilla Firefox Yes
○ Firefox 56 and later is supported with Endpoint Security Suite
Enterprise v10.0 and later
○ Firefox 51 is supported with Endpoint Security Suite Enterprise v1.8 and
later
Ports
● To ensure that Client Firewall and Web Protection receives the most current Client Firewall and Web Protection updates,
ports 443 and 80 must be available for the client to communicate with the various destination servers. If the ports are
blocked for any reason, anti-virus signature updates (DAT files) cannot be downloaded, so computers may not have the most
current protection. Ensure that client computers can access the URLs, as follows.
Use
Applicatio
n Protocol
Transpo
rt
Protocol
Port
Number
Destination Direction
Reputation
Service
SSL TCP 443 tunnel.web.trustedsource.
org
Outbound
Reputation
Service
Feedback
SSL TCP 443 gtifeedback.trustedsource.
org
Outbound
URL Reputation
Database
Update
HTTP TCP 80 list.smartfilter.com Outbound
URL Reputation
Lookup
SSL TCP 443 tunnel.web.trustedsource.
org
Outbound
Operating Systems
● The following table details supported operating systems.
Windows Operating Systems (32- and 64-bit)
○ Windows 7 SP1: Enterprise, Professional, Ultimate
■ In January 2020, SHA1 signing certificates are no longer valid and cannot be renewed. Devices running Windows 7
or Windows Server 2008 R2 must install Microsoft KBs https://support.microsoft.com/help/4474419 and https://
support.microsoft.com/help/4490628 to validate SHA256 signing certificates on applications and installation
packages.
20 Requirements