Install Guide

Ports
● The Advanced Threat Prevention agents are managed by and report to the management console SaaS platform. Port 443
(https) is used for communication and must be open on the firewall for the agents to communicate with the console. The
console is hosted by Amazon Web Services and does not have any fixed IPs. If port 443 is blocked for any reason, updates
cannot be downloaded, so computers may not have the most current protection. Ensure that client computers can access
the URLs, as follows.
Use Application
Protocol
Transport
Protocol
Port
Number
Destination Direction
All
Communication
HTTPS TCP 443 Allow all https traffic to *.cylance.com Outbound
For detailed information regarding the URLs being used, see KB article SLN303898.
BIOS Image Integrity Verification
If the Enable BIOS Assurance policy is selected in the Management Console, the Cylance tenant validates a BIOS hash on
endpoint computers to ensure that the BIOS has not been modified from the Dell factory version, which is a possible attack
vector. If a threat is detected, a notification is passed to the Dell Server and the IT administrator is alerted in the Management
Console. For an overview of the process, see BIOS Image Integrity Verification Process.
NOTE: A custom factory image cannot be used with this feature, as the BIOS has been modified.
Dell Computer Models supported with BIOS Image Integrity Verification
● Latitude 3470
● Latitude 3570
● Latitude 7275
● Latitude 7370
● Latitude E5270
● Latitude E5470
● Latitude E5570
● Latitude E7270
● Latitude E7470
● Latitude Rugged 5414
● Latitude Rugged 7214 Extreme
● Latitude Rugged 7414
● OptiPlex 3040
● OptiPlex 3240
● OptiPlex 5040
● OptiPlex 7040
● OptiPlex 7440
● Precision Mobile Workstation 3510
● Precision Mobile Workstation 5510
● Precision Workstation 3620
● Precision Workstation 7510
● Precision Workstation 7710
● Precision Workstation T3420
● Venue 10 Pro 5056
● Venue Pro 5855
● Venue XPS 12 9250
● XPS 13 9350
● XPS 9550
Compatibility
The following table details compatibility with Windows, Mac, and Linux.
n/a - Technology does not apply to this platform.
Blank field - Policy is not supported with Endpoint Security Suite Enterprise.
Features
Policies Windows macOS Linux
File Actions
Auto Quarantine
(Unsafe)
x x x
Auto Quarantine
(Abnormal)
x x x
Requirements 17