Install Guide

Prerequisite
Visual C++ 2017 requires Windows Update KB2999226 if installed on Windows 7.
○ In January 2020, SHA1 signing certificates are no longer valid and cannot be renewed. Devices running Windows 7 or
Windows Server 2008 R2 must install Microsoft KBs https://support.microsoft.com/help/4474419 and https://
support.microsoft.com/help/4490628 to validate SHA256 signing certificates on applications and installation
packages.
Applications and installation packages signed with SHA1 certificates will function but an error will display on the
endpoint during installation or execution of the application without these updates installed
Encryption of server operating systems is for use with:
● File servers with local drives
● Virtual Machine (VM) guests running a server operating system or non-server operating system as a simple file server
● Supported configurations:
○ Servers equipped with RAID 5 or 10 drives; RAID 0 (striping) and RAID 1 (mirroring) are supported independent of each
other.
○ Servers equipped with multi TB RAID drives
○ Servers equipped with drives that can be changed out without shutting down the computer
○ Server Encryption is validated against industry-leading antivirus providers.. Hard-coded exclusions are in place for these
anti-virus providers to prevent incompatibilities between anti-virus scanning and encryption. If your organization uses an
anti-virus provider that is not listed, see KB article SLN298707 or contact Dell ProSupport for help.
Encryption of server operating systems is not for use with:
● Security Management Servers/Security Management Server Virtuals or servers running databases for Security Management
Servers/Security Management Server Virtual.
● Encryption Personal.
● SED Manager, PBA advanced authentication or BitLocker Manager.
● Servers that are part of distributed file systems (DFS).
● Migration to or from Encryption on a server operating system. Upgrade from External Media Edition to Encryption of server
operating systems requires that the previous product is uninstalled completely before installing Encryption on server
operating systems.
● VM hosts (A VM Host typically contains multiple VM guests.)
● Domain Controllers
● Exchange Servers
● Servers hosting databases (SQL, Sybase, SharePoint, Oracle, MySQL, Exchange, etc.)
● Servers using any of the following technologies:
○ Resilient file systems
○ Fluid file systems
○ Microsoft storage spaces
○ SAN/NAS network storage solutions
○ iSCSI connected devices
○ Deduplication software
○ Hardware deduplication
○ Split RAIDs (multiple volumes across a single RAID)
○ SEDs (RAIDs and NON-RAID)
○ Auto-logon (Windows 7, 8/8.1) for kiosks
○ Microsoft Storage Server 2012
● Encryption on a server operating system does not support dual boot configurations since it is possible to encrypt system files
of the other operating system, which would interfere with its operation.
● In-place operating system re-installs are not supported. To re-install the operating system, perform a backup of the target
computer, wipe the computer, install the operating system, then recover the encrypted data by following recovery
procedures. For more information about recovering encrypted data, refer to the Recovery Guide.
14
Requirements