Install Guide

SED Troubleshooting
Use the Initial Access Code
● This policy is used to log on to a computer when network access is unavailable. Meaning, access to the Dell Server and AD
are both unavailable. Only use the Initial Access Code policy if absolutely necessary. Dell does not recommend this method to
log in. Using the Initial Access Code policy does not provide the same level of security as the usual method of logging in
using user name, domain, and password.
In addition to being a less secure method of logging in, if a user is activated using the Initial Access Code, then there is no
record on the Dell Server of that user activating on this computer. In turn, there is no way to generate a Response Code
from the Dell Server for the user if they fail password and self help questions.
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Troubleshooting