Administrator Guide

2. Empty the trash. As you free space, Encryption External Media automatically encrypts additional files.
3. If you delete any files or folders, be sure to re-empty the trash.
Audit Messages
Audit messages are sent to the Dell Server.
For Endpoint Security Suite Enterprise for Mac, to view audit messages:
1. As a Dell administrator, log in to the Management Console.
2. In the left pane, click Populations > Enterprise or Endpoints.
3. Select the Advanced Threat Events tab.
For more information, see AdminHelp.
Collect Log Files for Endpoint Security Suite
Enterprise
In System Preferences > Dell Encryption Enterprise > System Volumes, a Collect Logs button at the bottom right allows an
administrator to pre-generate logs for support. This action may impact performance while logs are collected.
DellLogs.zip contains the logs for Mac Encryption Enterprise and Advanced Threat Prevention. For information about how to
collect the logs, see http://www.dell.com/support/article/us/en/19/SLN303924.
Uninstall the Encryption Client for Mac
The client software may be uninstalled by running the Uninstall Dell Encryption Enterprise application. To uninstall the client
software, follow the steps below.
NOTE:
Before running the uninstall application, the disk must be fully decrypted.
1. If the disk is currently encrypted, set the computer's Dell Volume Encryption policy to Off in the Management Console and
commit the policy.
A dialog displays to ask for access to System Preferences and control of the computer so that the client software can
decrypt the disk.
a. Click Open System Preferences.
If Deny is selected, the uninstallation and decryption are unable to continue.
b. Enter the administrator password.
2. After the disk is fully decrypted, restart the computer (when prompted).
3. After the computer restarts, launch the Uninstall Dell Encryption Enterprise application (located in the Utilities folder in
the Dell-Encryption-Enterprise-<version>.dmg in the Dell installation media).
Tasks for the Encryption Client
31