Release Notes

Technical Support Resources
ProSupport for Software
Rely on Global Support services for fast response and resolution
When it comes to supporting IT solutions, you can rely on global support services so you can focus on critical
business imperatives.
ProSupport for Software provides you with access to our global team of certified engineers that serve as a
primary support provider for troubleshooting multivendor third-party software and Dell-branded software
titles deployed across the data center environment.
We deliver a consistent level of software support services across your server, storage and networking hardware
to minimize disruptions while helping you maintain a high level of availability and operational excellence.
Whether you are managing software in a physical, virtual or cloud environment, our global support services will
be there to help get the most out of your IT solutions.
With Dell ProSupport for Software, you can:
l Expect quick resolution to software issues that reside within multi-vendor environment with our
proactive collaboration and engagement with third-party vendors
l Minimize disruptions by leveraging our certified engineers with deep knowledge and expertise to
identify and correct problems with Microsoft Lync, Exchange, SharePoint, SQL and System Center
l Leverage our 24x7 customer communication options (phone, web, chat, email) to engage with us in the
way that’s right for you
l Gain peace of mind knowing that our global team of expert resources are available when and where
you need them
Third-Party Contributions
This product contains the third-party components listed below. For third-party license information, go to
http://software.dell.com/legal/license-agreements.aspx. Source code for components marked with an
asterisk (*) is available at http://opensource.dell.com.
Table 3: List of third-party contributions
Component License or acknowledgement
Eto.Parse This component is governed by the MIT license.
Intel
®
IPP This component is governed by the Intel license.
PostgreSQL This component is governed by the PostgreSQL Database Management System license.
RapidXML This component is governed by the MIT license.
wpf-notifyicon This component is governed by CPOL license.
DDP | ER 1.0
Release Notes
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