Users Guide

● An issue resulting in inaccessible data due to mishandling of System Disk Encryption keys is resolved. [DDPC-12123,
DDPSUS-2850]
● An issue resulting in encryption sweep failures on computers protected by Dell Encryption and VMWare Carbon Black Cloud
or many anti-virus solutions is resolved. [DDPC-12205, DDPSUS-2883]
● An issue resulting in failed provisioning for computers protected by Dell Encryption is resolved. [DDPC-12289,
DDPSUS-2893, DDPSUS-2906]
● An issue resulting in nonfunctional shortcuts after completing an encryption sweep is resolved. [DDPC-12265]
● An issue resulting in failed Dell Encryption reactivation due to a corrupt System Disk Encryption key vault is resolved.
[DDPC-12255]
● An issue resulting in failed Windows 10 Feature Updates and computer crash due to a corrupt System Data Encryption key
vault is resolved. [DDPSUS-2862]
● An issue resulting in inaccessible files due to System Data Encryption key handling is resolved. [DDPSUS-2867]
Pre-boot Authentication v10.9
● The Pre-boot Authentication environment now displays the correct version in the About section. [DDPC-11995]
SED Manager v10.9
● No technical advisories exist.
Technical Advisories v10.9
Encryption v10.9
● Devices with multiple disks may not display the status of disks immediately when selecting the Encryption tab in the Data
Security Console . [DDPC-11346]
● If Policy-Based Encryption is installed before the Encryption Management Agent, computer crash may occur. This issue is
caused by failure to load the encryption Sleep driver which is used to manage the PBA environment. As a workaround, use
the master installer or ensure that Policy-Based Encryption is installed after the Encryption Management Agent.
[DDPC-12239]
Pre-boot Authentication v10.9
● No technical advisories exist.
SED Manager v10.9
● No technical advisories exist.
New Features and Functionality v10.8
● The DiagnosticInfo utility is now installed when the Encryption Management agent is installed.
● The DiagnosticInfo utility now queries additional registry entries.
● The master installer's detection of UEFI and Legacy boot modes is improved.
● The Dell Encryption WinPE recovery environment verbiage is updated for Self-Encrypting Drives .
● The DiagnosticInfo utility now displays the following prompt for Personally Identifiable Information:
Technical Advisories
7