Users Guide

Technical Advisories
To ensure the security of your confidential data, Encryption Personal encrypts the data on your Microsoft Windows computer.
You (or authorized users) can always access the data when logged into the computer, but unauthorized users will not have
access to this protected data. Data always remains encrypted on the drive, but because our encryption is designed to be
transparent to you, there is no need to change the way you work with applications and data.
See KB 301500 to view FIPS compliance status for the data security line of products.
Contact Dell ProSupport
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Additionally, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical
advisories, FAQs, and emerging issues.
Be sure to help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code
available when you call.
For phone numbers outside of the United States, see Dell ProSupport International Phone Numbers.
New Features and Functionality v10.9
● Encryption Personal is now supported with Windows 10 v20H2 (October 2020 Update/20H2).
● Encryption Personal now supports disks with 4k sector formats.
● The Dell Encryption PBA now supports Brazilian ABNTv2 keyboards.
Resolved Security Advisories v10.9
● No security advisories exist.
Resolved Technical Advisories v10.9
Encryption v10.9
● If a duplicate user attempts to activate with Deferred Activation, the following message displays: Activation Failed & the
user is already activated on this computer. [DDPC-7456]
● An issue resulting in a memory leak due to file name length is resolved. [DDPC-7569]
● Encryption Personal logs now display the correct product name. [DDPC-11637]
● An issue resulting in the Dell DiagnosticInfo utility detecting a client operating system as a server operating system is
resolved. [DDPC-11762]
● Encryption External Media now displays on the component selection screen when upgrading Dell Encryption. [DDPC-11998]
● An issue resulting in the inability to use smart card login from a remote location is resolved. [DDPC-12068, DDPC-12290,
DDPSUS-2821]
● An issue resulting in incomplete feature installation when installing with the master installer using command-line or
interactively is resolved. [DDPSUS-2870, DDPSUS-2908, DDPC-12090]
● Block SID functionality with multiple disks is improved. [DDPC-12183]
● An issue resulting in inaccessible data and unresponsive Start menu after Windows 10 Feature Update failure is resolved.
[DDPC-12121, DDPSUS-2844, DDPSUS-2854]
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