Users Guide

ejecting the media) a new PCS policy comes down that sets the optical drive to 'Read-Only'. The Shield starts a reboot-
snooze cycle when changing from 'UDF-Only' to another policy. If the user accepts the reboot request, Windows reboots
without closing the session, because it assumes it can close after the reboot. However, after the reboot, the device is in
'Read-Only' mode and Windows cannot close the session, so whatever filesystem changes had been made in that session are
now unrecoverable. [26966]
Cloud Edition
Deselecting a folder from "Selective Sync" does not remove the folder. The folder can be manually removed. [25349]
The Cloud Edition tray icon may disconnect during high processing scenarios. [26115]
An error may be received while moving a Dropbox folder to another location. Simply dismiss the dialog to continue. [26396]
If sharing the same Box account, but have two different computer (both with Cloud Edition and different activated users)
and you move the My Box Files folder on one of them, then when you create a new folder on the other computer, it will
create "New Folder" and sync that folder along with the newly created folder. [27081]
Resolved Technical Advisories v8.0.1
Encryption
The issue of some computers experiencing a blue screen under extremely heavy load is resolved. [27366]
Resolved Technical Advisories v8.0
Encryption
To reduce the chances of DPAPI authentication failure, the registry is now notified of cached credential changes.
Deleting a file to the recycle bin during an encryption sweep no longer causes the wait notification pop-up to sit on-screen
the duration of the sweep. [25987]
To avoid Windows update failures, %SYSTEMROOT%\SysWOW64 was added to the hard-coded SDE exclusion list. [26475]
The runtime error in EmsServiceHelper.exe has been resolved. [26545]
EMS no longer blocks access to slaved Shield-encrypted drives. [26671]
The Port Control feature for "PCIe" has been renamed to "Express Card Slot". [23446]
Cloud Edition
The issue of Cloud Edition creating extra folders in the cloud when a folder is created locally is resolved. [26048]
When using Box, the issue of Cloud Edition adding multiple help files up to the cloud is resolved. [26048]
The issue of several commas being added to the networkprovider registry key upon uninstallation and reinstallation of Cloud
Edition is resolved. [26053]
When uploading or downloading a file through the browser, the "1. How to Access Secure Files..." help file now properly
displays only one time. [26076]
Technical Advisories v8.0
Encryption
EMS cannot be used side-by-side with most third-party USB device encryption solutions, whether hardware or software. To
use EMS, either add your third-party USB device to your whitelist, or remove the third-party encryption software.
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Technical Advisories