Users Guide

Resolved Technical Advisories v8.2.1

Encryption

● Personal Edition provides improved support for the touch keyboard on the Microsoft Windows 8.1 Sign On Screen.

● Log files are now placed in the proper directory on localized operating systems. [25463]

● An unrecoverable error no longer occurs upon encryption completion when the Local Management Console is left open and

the computer is locked for an extended period of time. [27545]

● Interoperability issues when using VMware image files have been resolved. [28355]

● Previously, when uninstalling the Encryption client, if the uninstaller failed, the Decryption Agent would be installed before

the uninstaller failed. This caused issues because the uninstaller would not re-run if the Decryption Agent was already

installed. This issue is resolved. [28364]

Technical Advisories v8.2.1

Advanced Authentication

● Pre-enrolled Contactless Smart Card users are lost after joining the computer to the domain. Therefore, the indicator on

enrollment status shows that no users have been enrolled using Contactless Smart Cards. To work around the issue, log on

to the computer with a user ID and password, then re-enroll Contactless Smart Cards for local and domain users. [28386]

● Amended 03/2014 - When using Microsoft Windows 7 on the All-in-One computer without an external keyboard, the On-

Screen Keyboard does not automatically display after the computer resumes from the sleep or hibernate state. To display the

On-Screen Keyboard, select the On-Screen Keyboard button at the lower left of the Windows Login Screen. [28606]

● Amended 04/2014 - Integrated fingerprint readers on Latitude E6430u and Latitude E5430 do not work after installing Dell

Data Protection | Security Tools 1.2.1 or later on Windows 7 (64-bit). To use the integrated fingerprint reader on these

computer models, use Dell Data Protection | Security Tools 1.2 (or Dell Data Protection | Encryption 8.2). [28979/DDPC-157,

MMW-393]

New Features and Functionality v8.2

● Personal Edition now supports Microsoft Windows 8.1 on Dell Venue Pro 11, Dell Venue Pro 8, and Dell OptiPlex 3020.

Technical Advisories v8.2

Advanced Authentication

● If the "Interactive logon: Smart card removal behavior" Group Policy Object is configured to lock or force log off when a

smart card is removed, the computer will be locked or the user will be logged off during Dell Data Protection | Encryption

installation, because smart card reader drivers are updated during Dell Data Protection | Encryption installation. To work

around the issue, unmount the smart card from the reader prior to installing Dell Data Protection | Encryption. [27856]

● Amended 01/2014 - When using Microsoft Windows 8.1, Single Sign-On with Password Manager does not work with some

email providers. [28259]

● Amended 01/2014 - The Password Manager prompt to add a login screen displays after de-selecting "Prompt to add logons

for logon screens" in the Security Console Settings or when selecting "Exclude this screen" in Internet Explorer Icon

Settings. To correct the issue, download and install Microsoft KB2888505 https://support.microsoft.com/kb/2888505.

[28334, 28445, 28536]

● Touch capability is not available for Password Manager icons on Dell Venue Pro 11 and Dell Venue Pro 8 tablets.

● Updated drivers for the Eikon to Go external fingerprint reader for Windows 8.1 can be found on support.dell.com.

Technical Advisories